Dawn Rondeau
Whitman,MA
Summary
Dedicated professional with strong background in providing evidence-based counseling services to individuals, couples and families. Skilled in developing treatment plans, conducting assessments and documenting progress. Committed to advocating for mental health and well-being of clients.
Overview
12
12
years of professional experience
Work History
Applied Behavior Analysis Counselor
Melmark New England
03.2023 - Current
- Maintained confidentiality of records relating to clients' treatment.
- Guided clients in developing skills and strategies for dealing with problems.
- Offered guidance and advice to help cultivate self-esteem and community involvement.
- Engaged clients in conversation to determine feelings and apprehensions.
- Implemented evidence-based therapeutic interventions to promote positive behavior change.
- Developed individualized counseling plans for clients to incorporate short-term and long-term goals.
Nationally Certified Pharmacy Technician
Wegmans
11.2018 - 03.2023
- Counted and labeled prescriptions with correct item and quantity.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Customer Service Representative
Trucchi's Supermarket
07.2011 - 05.2018
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
Education
Bachelor of Science - Psychology
Bridgewater State University
Bridgewater05.2018
Associate of Arts - Liberal Arts
Massasoit Community College
Brockton, MA12.2014
Skills
- Client Counseling
- Social Skills Teacher
- Small Group Supervision
- Materials Preparation
- Group and Individual Instruction
- Safety Guidelines
- Serving Diverse Communities
- Student Safety
- Behavior Management
Timeline
Applied Behavior Analysis Counselor
Melmark New England
03.2023 - Current
Nationally Certified Pharmacy Technician
Wegmans
11.2018 - 03.2023
Customer Service Representative
Trucchi's Supermarket
07.2011 - 05.2018
Bachelor of Science - Psychology
Bridgewater State University
Associate of Arts - Liberal Arts
Massasoit Community College
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