Dawn Runyon
Shawnee,KS
Summary
Senior Informatics Applications Analyst with 27 years of progressive experience at Children's Mercy Kansas City, advancing from direct patient care and operational leadership into healthcare informatics and Epic application support, with expertise in workflow optimization, stakeholder engagement, system implementation, and clinical application support.
Overview
1
1
Certification
27
27
years of professional experience
Work History
Senior Informatics Applications Analyst
Children's Mercy Kansas City
10.2017 - Current
- Led application support, optimization, and implementation of enterprise healthcare systems, enhancing system functionality and user satisfaction.
- Collaborated with physicians, nursing leaders, operational stakeholders, and technical teams to analyze business requirements, resulting in improved clinical workflows.
- Managed system enhancements throughout full lifecycle, ensuring effective requirements gathering, design, testing, implementation, and post-go-live support.
- Perform analysis and troubleshooting for complex application issues and coordinate timely resolution.
- Facilitate testing activities for upgrades, new functionality, and system changes.
- Develop documentation, workflows, training materials, and support resources for end users.
- Support governance, change management, and operational readiness initiatives.
- Participate in strategic projects focused on improving quality, efficiency, and patient care outcomes.
- Key Contributions
- Improved application performance and user experience through workflow optimization initiatives.
- Served as a liaison between technical teams and operational stakeholders.
- Supported implementation efforts requiring detailed workflow analysis and validation testing.
- Utilized clinical experience to enhance system design and user adoption.
Manager, Pulmonary Function Laboratory
Children's Mercy Kansas City
05.2015 - 10.2017
- Led process improvement and organizational change initiatives, fostering collaboration across multidisciplinary teams to achieve operational goals.
- Collaborated with physicians, nursing leadership, therapists, and administrators to optimize service delivery and enhance patient outcomes.
- Directed operations, regulatory compliance, staffing, budgeting, and quality improvement initiatives to enhance laboratory performance.
- Developed expertise in workflow design, stakeholder management, and operational leadership that now supports healthcare IT initiatives.
Respiratory Therapist / Certified Pulmonary Function Technologist
Children's Mercy Kansas City
08.1999 - 05.2015
- Extensive experience in the critical care setting. Including PICU, CICU, NICU, ED and operating room.
- Provided specialized respiratory and pulmonary diagnostic services within pediatric healthcare environments.
- Participated in implementation of pulmonary testing technologies and clinician education programs.
- Supported clinical research initiatives and multidisciplinary care teams.
Education
Associate of Applied Science - Respiratory Therapy
Labette Community College
Parsons, KSPittsburg State University
Pittsburg, KSSkills
- Clinical Informatics
- Application Analysis & Support
- Workflow Optimization
- Provider Workflow Design
- Systems Design & Configuration
- Integrated Testing
- Go-Live Support
- Microsoft 365ssss
- Incident management
- Healthcare operations
- Lean and Agile methodologies
- Microsoft 365
- ServiceNow
Certification
- EpicCare Ambulatory Certified
- Epic Beans Dialysis Certified
- Epic Cupid Cardiology Certified
Timeline
Senior Informatics Applications Analyst
Children's Mercy Kansas City
10.2017 - Current
Manager, Pulmonary Function Laboratory
Children's Mercy Kansas City
05.2015 - 10.2017
Respiratory Therapist / Certified Pulmonary Function Technologist
Children's Mercy Kansas City
08.1999 - 05.2015
Associate of Applied Science - Respiratory Therapy
Labette Community College
Pittsburg State University