Dawn Shimmin

Dynamic professional with a proven track record at Concentrix and Telenetwork, excelling in roles that demand meticulous attention to detail and robust computer skills. Renowned for enhancing customer service through effective conflict resolution and schedule coordination, consistently exceeding sales targets. Expert in mentoring with a keen focus on quality assurance controls, ensuring compliance and elevating team performance. Professional scheduling expert, bringing valuable experience in coordinating and optimizing workflows. Proven ability to streamline processes and enhance efficiency through detailed planning and precise execution. Known for strong team collaboration and adaptability, excelling in dynamic environments with focus on achieving results.