Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dawn Skelton

Brighton,IL

Summary

Accomplished Store Manager with a proven track record at CVS Pharmacy, adept in customer relations and problem-solving. Excelled in multitasking and organization, overseeing up to 25 employees and ensuring top-notch customer service. Demonstrated ability to enhance store operations and inventory control, driving significant improvements in customer satisfaction.

Overview

24
24
years of professional experience

Work History

Store Manager

CVS Pharmacy
Godfrey, IL
03.2015 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Store Manager

Pet Smart
Glen Carbon, IL
10.2010 - 03.2015

Day to day store operations, opening and closing, counting large amounts of money, overseeing 25 employees, inventory control, training, customer service, driving a forklift

Store Manager

Walgreens
Alton, IL
10.2000 - 10.2010

Day to day store operations, opening and closing the store, maintaining store level inventory, training, helping in the pharmacy, and handling money

Education

Associate Of Nursing - Phlebotomist

Lewis And Clark Community College
Godfrey, IL
04.1999

Skills

  • Customer Service
  • Problem-Solving
  • Customer Relations
  • Multitasking and Organization

Timeline

Store Manager

CVS Pharmacy
03.2015 - Current

Store Manager

Pet Smart
10.2010 - 03.2015

Store Manager

Walgreens
10.2000 - 10.2010

Associate Of Nursing - Phlebotomist

Lewis And Clark Community College
Dawn Skelton