Dawn Sloan
Grand Island,NE
Summary
Certified Nurse Case Manager with over 10 years' experience working in case management and occupational health. Over 17 years' experience as a registered nurse including med/surg/ortho, and supervisor of an inpatient rehabilitation unit. Recognized for collaborating with a multi-disciplinary team to deliver quality patient care. Team-oriented, motivational leader. Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Certified Nurse Care Manager-Full Time
CHI Health St. Francis
10.2022 - Current
- Support physician and interdisciplinary team in facilitating patient care with the underlying objective of enhancing the quality of clinical outcomes and patient satisfaction while managing the cost of care and providing timely and accurate information to payors
- Integrates and coordinates utilization management, care facilitation and discharge planning functions
- Coordinates/facilitates patient care progression throughout the continuum
- Collaborates with medical staff, nursing staff, and ancillary staff to eliminate barriers to efficient delivery of care in the appropriate setting
- Completes utilization management and screening for assigned patients
- Ensures safe care to patients adhering to policies, procedures, and standards.
Field Nurse Case Manager-Full Time
CorVel Corporation
03.2019 - 10.2022
- Coordinates resources and creates flexible, cost-effective options for ill or injured individuals on a case-by-case basis
- Facilitates quality individualized treatment goals, utilizing community resources as needed for best outcomes
- Utilize medical knowledge to evaluate the patient's current treatment plan for medical appropriateness base on their physical and medical status
- Attend doctor/medical provider appointments to discuss patient's medical and physical conditions with treating physicians, along with discussing/recommending alternate treatment plans for the patient
- Explains medical conditions and treatment plans with patient, family members, and adjuster
- Provides assessment, planning, implementation, and evaluation of patient's progress
- Evaluates patient's treatment plan for appropriateness, medical necessity, and cost effectiveness
- Managed claims telephonically within multiple nurse compact states.
Clinical Supervisor Inpatient Unit-Full Time
CHI Health St. Francis
08.2015 - 03.2019
- Spearheaded HUGS program implementation for patient safety
- Supervised hiring, training and development of nursing and support staff
- Mentored and coached nursing staff, listening to concerns and providing strong leadership and guidance to nurses
- Strong multi-task skills, with ability to respond and lead in critical situations
- Collaborated with department managers to assess patients that meet acute rehabilitation criteria, correct problems and improve services
- Supervised daily nursing activities and general operations while delivering exceptional care and building solid nursing teams for 14-bed inpatient rehabilitation unit
- Collaborated with management teams in order to implement and evaluate programs and services.
Occupational Health Manager-Full Time
Onsite OHS
04.2008 - 08.2015
- Decreased annual OSHA recordable rate by 74%
- Decreased lost time injuries by 91%
- Maintained FMLA documentation for 1300 employees
- Conducted post-accident investigation and prepared reports to identify possible accident causes and hazards
- Led weekly safety discussions with department supervisors to increase safety awareness
- Inspected facilities and job sites to identify and correct potential hazards and verify safety and regulation compliance
- Developed programs to reduce work-related illnesses and injuries to improve operational productivity
- Built positive working relationships with other department managers through effective communication
- Created and managed training classes to educate new hires and existing employees about compliance concerns
- Maintained OSHA documentation, providing documentation to authorities in the case of on-site visits
- Worked with human resources to discuss safety and/or compliancy concerns
- Managed budget, reviewed expenses and purchase supplies
- Program manager of respirator program including annual respirator FIT testing per OSHA standards
- Program manager of hearing conservation program, conducting annual audiograms and maintaining records per OSHA standards
- Managed plant emergency organization team, conducting four annual meetings, facilitating CPR/First Aid training and Hepatitis B vaccination administration
- Perform urine drug testing and saliva alcohol testing.
Medical-Surgical RN-Full Time
CHI Health St. Francis
05.2005 - 07.2008
- Assessed patients using comprehensive evaluation techniques and sound clinical judgment with adaptability in fast-paced, unpredictable environment
- Assessed and prepared patients for procedures, performing initial and ongoing patient assessments
- Developed and implemented individualized care plans to meet each patients' unique needs
- Improved care outcomes with proactive education, communication and guidance for patients and family members
- Performed comprehensive assessments to identify patient needs, devise care plans, and modify care accordingly
- Collaborated with multidisciplinary healthcare professionals to administer therapies and maintain continuum of care
- Educated patients and families on medical and surgical procedures, medication regimens and pain management
- Assisted with nursing duties in short-staffed areas.
Education
Associate Degree in Nursing in Registered Nurse -
Central Community College
Grand Island, NE05.2005
Skills
- Organization and Multitasking
- Problem-Solving
- Patient Assessment
- Cross-Functional Collaboration
- Data Entry and Analysis
- Treatment Planning
- Case Needs Assessment
- Case Management Tracking
- Verbal and Written Communication
- Interdisciplinary Collaboration
- Problem Solving
- Active Listening
- Conflict Resolution
- Effective Communication
- Critical Thinking
- Multitasking
- Attention to Detail
- Ethical Decision-Making
- Patient Education
- Interpersonal Skills
- Patient Advocacy
- Organizational Skills
Certification
- Professional Case Manager Certification, 04/2022
- Certified Occupational Hearing Conservationist, 06/2013
Languages
Spanish
Timeline
Certified Nurse Care Manager-Full Time
CHI Health St. Francis
10.2022 - Current
Field Nurse Case Manager-Full Time
CorVel Corporation
03.2019 - 10.2022
Clinical Supervisor Inpatient Unit-Full Time
CHI Health St. Francis
08.2015 - 03.2019
Occupational Health Manager-Full Time
Onsite OHS
04.2008 - 08.2015
Medical-Surgical RN-Full Time
CHI Health St. Francis
05.2005 - 07.2008
Associate Degree in Nursing in Registered Nurse -
Central Community College
- Professional Case Manager Certification, 04/2022
- Certified Occupational Hearing Conservationist, 06/2013
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