Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Dawn Steiner

Yellville,AR

Summary

Agile leader of systems automation with team-oriented mindset, collaborating with staff from all departments to streamline productivity with technology-based solutions. Authority on technical process automation with strong base of knowledge of evolving solutions to uncharted problems.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Automation Technician 3

WPS Health Solutions
Madison, WI
09.2004 - Current
  • Analyzed workflow requirements to determine optimal solutions for automating processes.
  • Identified potential areas for improvement in existing automation operations. File request with ServiceNOW
  • Collaborated with system developers and customers to determine machine requirements and develop specifications for user interface, machine functions and quality control to deliver reliable automation systems.
  • While running 50 Batch IDs to run automations daily, evaluation was completed on existing process flows to identify opportunities for enhancing automation efficiency.
  • Tested new automation technology before deployment into production environments.
  • Monitored automation processes to verify functionality.
  • Experience working with Microsoft Azure and Azure DevOps

Billing Specialist

Greabel Quality Movers
09.1994 - 09.2004
  • Ensured accuracy of all price lists by regularly verifying information against internal databases
  • Established systems of quality control measures within organization's pricing process flow.
  • Responded quickly and efficiently to customer inquiries regarding invoices and discounts offered.
  • Maintained relationships with key stakeholders including customers and drivers.
  • Collaborated with cross-functional teams to ensure successful execution of projects in timely manner.

Education

High School Diploma -

D.C. Everest High School
Schofield, WI
06.1986

Skills

  • Control Systems Understanding
  • Production Optimization
  • Data Analytics
  • Automation
  • Process Improvement
  • Production Support
  • Technical Solution Development
  • Test Cases

Certification

1. Introduction to Scrum

2. Scrum Product Owner

3. System and Information Rules of Behavior for Privileged Users

4. Agile Estimation and Refinement

5. User Story Training

6. Introduction to Kanban

7. Being Proactive

8. Being Efficient

9. LEO- Life Ecology Organization LLC.

10. Being Motivated

11. Being accountable

12. Communicating Assertively

13. Listening Actively

14. Communication Preferences

15. Conflict of Interest

16. IT Asset Management

17. Change control.

18. Bundled for Privileged Users

19. Thinking Critically

20. Record Retention

21. Building Trust Through Empowerment

22. Building Trust Through Vulnerability and Empathy

Additional Information

Criminal Background Employee Attestation

Fingerprint 10/7/2004

ADP2-Clearance- Renewal 11/04/2026

Timeline

Automation Technician 3

WPS Health Solutions
09.2004 - Current

Billing Specialist

Greabel Quality Movers
09.1994 - 09.2004

High School Diploma -

D.C. Everest High School

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Dawn Steiner