Work Preference
Summary
Work History
Education
Skills
Timeline
Open To Work

Dawn Trobaugh

Panera Bread LLC
Chelsea,MI

Work Preference

Job Search Status:

Open to work

Desired Job Title

Customer Service Representative

Work Type

Full TimePart Time

Location Preference

Remote

Minimum Desired Compensation

$30000/yr

Important To Me

Work from home optionWork-life balanceHealthcare benefitsPaid time off

Summary

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Work History

Associate/Day Baker

Panera Bread LLC | 2006 - 2018
  • Replenished bakery items in display cases to maintain product availability.
  • Processed customer orders and payment transactions.
  • Followed food safety protocols to ensure quality standards were met consistently.
  • Delivered outstanding customer service, addressing inquiries and providing recommendations on products.
  • Exhibited strong attention to detail, ensuring all baked goods were visually appealing and met company standards.

Assistant Preschool Teacher

Jenkins Early Learning Center | 2018 - 2025
  • Prepared educational materials and resources, ensuring an organized learning environment for children.
  • Collaborated with parents and guardians to discuss child development and address any concerns effectively.
  • Participated in professional development workshops to enhance teaching strategies and early childhood education knowledge.
  • Guided students to develop social, emotional and physical skills.
  • Developed strong rapport with students, creating an atmosphere of trust that enabled them to seek help when needed.
  • Provided professional services and support in a dynamic work environment.

Assistant/Owner

True Tech Auto Repair | 1997 - 2006
  • Assisted in daily operations of an auto repair shop to enhance customer satisfaction and service efficiency.
  • Collaborated with team members to implement process improvements that streamlined workflow efficiency.
  • Provided support in inventory management, tracking parts, and supplies to maintain stock levels.
  • Identified issues, analyzed information, and provided solutions to problems.
  • Coordinated promotional events, increasing community engagement and awareness of shop offerings.
  • Assisted in creating a positive brand image by consistently delivering exceptional customer experiences, resulting in increased customer loyalty and word-of-mouth referrals.
  • Coordinated scheduling for staff members to ensure optimal workload distribution and successful project completion within deadlines.

Education

High School Diploma

Huron High School | Ann Arbor, MI

Skills

Customer service
Client relationship building
Troubleshooting expertise
Client account management
Proficient in generating data reports
Experienced in handling multi-line calls

Timeline

Associate/Day Baker

Panera Bread LLC
2006 - 2018Read More

Assistant Preschool Teacher

Jenkins Early Learning Center
2018 - 2025Read More

Assistant/Owner

True Tech Auto Repair
1997 - 2006Read More

Huron High School

High School Diploma
Read More
Dawn Trobaugh