Dawn Vanterpool
New York,NY
Summary
Dedicated District Manager with extensive experience directing operations, sales and staffing for numerous locations throughout area. Excellent record of success driving improvements and elevating service leves for brand resulting in increased profit. District leader with success guiding, coaching and motivating employees.
Overview
17
17
years of professional experience
1
1
Certification
Work History
District Manager
Home Depot
Long Island, NY
01.2020 - Current
- Drives sales and profit through store appearance, in-stock, and customer service.
- Ensured alignment of leaders across my store locations in collaboration with Regional VP and Regional support team.
- Utilized operational processes to drive safe and profitable store locations.
- Provided pipeline of developed leaders to take on roles beyond my district.
- Worked with the Regional Merchandising Manager through multiple large-scale projects to improve sales per square foot.
- Consistently leveraged store controllable profit vs plan within my district
- Achieved top regional Sales vs. Plan and SCOP vs. Plan for fiscal year 2020.
- Only district to achieve Shrink v plan 2022 in NYM
Regional Pro Sales Manager
Home Depot
New York, NY
03.2019 - 01.2020
- Train and develop team of Pro Account Representatives
Responsible - Ensured excellent customer service for Pro customers within our stores as well as in the field
- Developed and implemented sales strategies to increase market share.
- Aligned with Regional VP and Divisiional Pro Director on strategies to grow sales from our Pro customers
- Worked through SM captains to drive Pro excellence inside of 71 stores
Store Manager
Home Depot
Long Island, New York
05.2015 - 03.2019
- Drive store standards in service and in stock to achieve sales plan and profit
- Drove engagement of staff to achieve company deliverables
- Developed multiple associates and leaders to take on larger roles within the organization
- Achieved ACI above 90% on numerous occasions
District Operations Manager
Home Depot
New York, NY
02.2015 - 05.2015
- Drove operational excellent within 2 different districts in Queens and the Bronx
- Lead a team or Asset Protection Managers to drive internal and external productivity
- Supported district manager on training and development on operational processes
Assistant Store Manager
Lowes Home Improvment
New York , NY
10.2007 - 02.2012
- Responsible for opening five new store locations from steel set to grand opening
- Utilized as a floating ASM between store opening to enhance store's operational efficiencies
Education
Some College (No Degree) -
Dowling College
Oakdale, NYSkills
- Communication
- Ensures Accountability
- Action Oriented
- Decision Quality
- Builds Effective Teams
- Optimizes Work Processes
- Being Resilient
- Instills Trust
Certification
- Diversity, Equity & Inclusion in the Workplace - University of South Florida
Accomplishments
- 2020 #1 beat to Sales and SCOP v plan in NYM
Affiliations
- Currently Shrink and Safety Captain for NYM
- Former DEI Captain for NYM
- Former Team Depot/Homer Fund Captain
Timeline
District Manager
Home Depot
01.2020 - Current
Regional Pro Sales Manager
Home Depot
03.2019 - 01.2020
Store Manager
Home Depot
05.2015 - 03.2019
District Operations Manager
Home Depot
02.2015 - 05.2015
Assistant Store Manager
Lowes Home Improvment
10.2007 - 02.2012
Some College (No Degree) -
Dowling College