Dawn Washkevich
Delaware,OH
Summary
Seasoned Groomer and successful Owner of DIY Pet Grooms, with a proven track record of enhancing customer satisfaction and loyalty. Expert in grooming and adept at fostering team collaboration, I significantly increased store sales by promoting grooming services and products.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Groomer
Driving Park animal Hospital
Columbus, OH
11.2024 - Current
- Assessed animals for injury and illness.
- Promoted grooming services, packages and products to customers to increase store sales.
- Ensured that all equipment used was cleaned after each use according to company standards.
- Cleaned and sanitized equipment and surfaces to protect animal and staff health.
- Bathed and groomed pets using gentle techniques.
Owner
DIY Pet Grooms
Westerville, OH
12.2014 - 10.2024
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Researched potential partners in order to expand services offered.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Prepared staff work schedules and assigned team members to specific duties.
- Created and implemented employee onboarding and training programs to promote employee retention and team collaboration.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Promoted grooming services, packages and products to customers to increase store sales.
- Delivered excellent service to pet owners to drive repeat business.
- Bathed and groomed dogs of various breeds and sizes according to customer instructions.
Education
Real Estate License - Real Estate
Hondros College of Business
Columbus, OH12-2023
Skills
- Safety precautions and measures
- Flea dip application
- De-matting and De-shedding
- Ear care
- Clipper operation proficiency
- Teeth cleaning
Certification
- Real Estate License
Timeline
Groomer
Driving Park animal Hospital
11.2024 - Current
Owner
DIY Pet Grooms
12.2014 - 10.2024
- Real Estate License
Real Estate License - Real Estate
Hondros College of Business
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