Dawn Williams

• Maintain the general accounting Systems.

• Provides timely communication to management and department heads for any AR issues.

• Implements and ensures a viable process for tracking and processing invoices.

• Reviews sales orders for accuracy and processes customer invoices.

• Ensures that checks and wire payments received from customers are posted in a timely manner.

• Researches and resolves issues related to overdue invoices.

• Participates in developing policies and processes that will help streamline accounting and financial reporting.

• Process billing on a weekly, monthly, and quarterly

• Assess contracts and perform maintenance

• Processing customer payments, applying and researching customer payments

• Upload invoices to various customer sites

• Create new accounts and update existing accounts

• Research and process customer requests

• Process credit/debit memos and void/reissues

• Receive and respond to customer emails

• Perform billing analysis and vendor management specific to telecommunications circuits and hardware systems.
• Billing/invoice validation for wireless and wired lines services
• Maintained authorized upgrades, downgrades, activations, and disconnects against existing the carriers
• Manage billing dispute with AP and telecom
• Manage and identify inactive devices for termination
• Activate and maintain communication devices for Pagers/Cell phones,
• Maintain Clinical Codes,
• Develop and maintain vendor internal/external customer relationships

• Processes Telecom payments and manages costs among several departments
• Managed and Process invoices
• coordinate categorization new circuits, generate customized financial reports
• Documented distribute information to program management and teams
• Managed new circuit orders
• Analyze large amounts of data to determine trends and anomalies.

• Managed Monthly Billing FFP, CPAF, CPFP, TM
• Manage and maintain Past Due AR.
• manage miss apply payments
• Managers PM’s to resolve Open AR issues
• Responsible for submitting invoices through various invoicing systems

• Performed 3rd party collections
• Managed approved payments plans to help consumers to become debt free
• Performed Skip Tracing using various skip tracing tools
• Processed Credit Card and Electronic Check payments.

• processed TM, CPFF, and FP CPAF
• Tracked and monitored unbilled costs
• Maintained delinquent Accounts,
• Conducted monthly meetings on Accounts at risk with Management , PM’s, and Accounts Payable

• Prepared monthly/semi-monthly billings
• Exported financial data for internal/external departments
• Managed testing of financial upgrades for financial software
• Verified the proper distribution of charges to specific accounts and contracts,
• Reconciled accounts
• Managed month end and year end closings
• Provide it training and support to accounting staff