Dawn Young
Trinity,NC
Summary
Expert Benefits Consultant with a demonstrated to grow books of business and increase client revenue. Offering 10 years of experience in benefits consultation in the Insurance industry. Skilled in financial analysis and benefits research. Committed to matching clients with optimal vendors and plans. Personable and professional Benefits Consultant committed to delivering excellent customer service and counsel. Demonstrated history of developing individualized benefits plans that meet clients' needs while cutting costs. Skilled in maintaining client relationships by ensuring employees have the information required to get the most out of each plan. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
Work History
Benefits Consultant
Exemplar Health
High Point, N.C.
09.2018 - 11.2021
- Advised clients on industry and demographic standards for benefits packages to maintain competitive offerings and maximize employee retention.
- Directed and controlled 401K, medical, dental and vision benefit packages.
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email and in-person interactions.
- Delivered targeted advise on issues such as applicable employment regulations, compensation strategies and internal systems to help companies update antiquated or ineffective approaches.
Property Manager
Leisure Rentals
High Point, NC
06.2012 - 09.2018
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
- Boosted occupancy [12]% by leveraging market knowledge and successful promotional strategies.
Sales Representative
Winston Salem Journal
Winston-Salem, NC
04.2007 - 05.2012
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Developed and delivered engaging sales presentations to convey product benefits.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Executed direct sales from manufacturers to customers to improve profitability within retail environment.
- Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness
- Developed and delivered engaging sales presentations to convey product benefits
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages
- Enhanced territory operations through successful cold-calling of area business leaders and establishing favorable contracts
- Organized sales paperwork, presented proposals and finalized contracts
- Retained excellent client satisfaction ratings through outstanding service delivery
- Determined problem areas and resolved issues related to profitability and business objective achievement
Education
High School Diploma -
Central Davidson High School
Lexington, NC08.1992
Skills
- Benefits explanation
- New employee enrollment
- Employee benefits laws
- Interactive communication skills
- Advising
- Health insurance
- Relationship building
- Regulatory monitoring
- Written and oral communication
- Attention to Detail
- Leadership
- Decision Making
Timeline
Benefits Consultant
Exemplar Health
09.2018 - 11.2021
Property Manager
Leisure Rentals
06.2012 - 09.2018
Sales Representative
Winston Salem Journal
04.2007 - 05.2012
High School Diploma -
Central Davidson High School