Dawna Fry
Huntington Beach,CA
Summary
Skilled Business Development leader offering 27 years of experience in client relations and enhancing sales revenue. Bringing expertise in contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
* Awards Received: 2017 BOMA Orange County Associate of the Year Award, 2016 IREM Orange County Friend of the Year Award,
* Philanthropy: Helping Hands, Benefitting CHOC Hospital
* WISE Place - Benefitting unaccompanied women experiencing homelessness.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Business Development Manager
BluSky Restoration Contractors
11.2024 - Current
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Delivered compelling sales presentations to prospective clients, highlighting unique value proposition of our services.
- Kept meticulous client notes and updated account information in company databases.
- Strengthened client relationships, conducting regular follow-up meetings to ensure satisfaction and uncover additional needs.
- Leveraged industry events to network with potential clients, generating significant brand exposure and driving new business acquisition efforts.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Mentored junior team members in effective sales techniques, fostering high-performance culture within organization.
Environmental Services Sales Director
BluSky Restoration Contractors
01.2024 - 11.2024
- Self-motivated, with strong sense of personal responsibility.
- Directly coached and facilitated growth and expansion on business relationship to drive environmental and asbestos growth by 15%.
- Led high-performing sales team through effective coaching, mentoring, and performance management strategies.
- Provided support to all BluSky Sales efforts by following up on job opportunities directly with BDM or PD's after bid was provided by NDES
- Worked closely with NDES team to develop sales strategies and determine reasons for loss of bids and understand customer needs and requirements
- Worked closely with NDES team to identify their current target relationships with Industrial Hygienists, abatement subcontractors, and environmental consultants to determine further marketing efforts
- Collaborated cross-functionally regional and other teams nationally to maintain consistent message and experience.
Regional Business Development Manager
BluSky Restoration Contractors
08.2018 - 01.2024
- Developed deep knowledge of customer businesses and relationship to company objectives.
- Met or exceeded sales goals of $2.5 million for 40+ accounts
- Cultivated productive relationships with business representatives and consulted closely to uncover needs and match to available solutions.
- Contributed to annual revenue goals by selling new services, asbestos and lead abatement, and roofing services and developing new accounts.
- Motivated team members to meet and exceed sales targets.
- Mentored junior account management professionals to develop skill and increase company revenue.
- Responsible for being actively engaged in Regional BIA (Builders Industry Association) and CREW Associations. Attendance in monthly events, being on committees, chairing committees and being on Board for CREW Orange County has allowed me an opportunity for continued growth with my relationships and establish trust with my clients.
- Assisted in having VP, Director of Environmental and National Project Director - Roofing speak at client events and Associations
- Represented company and promoted services at conferences and trade association meetings.
Senior Account Manager
BluSky Restoration Contractors
07.2007 - 05.2020
- Developed deep knowledge of customer businesses and relationship to company objectives.
- Met or exceeded sales goals of $5 million for 40+ accounts
- Cultivated productive relationships with business representatives and consulted closely to uncover needs and match to available solutions.
- Contributed to annual revenue goals by selling new services, asbestos and lead abatement, and roofing services and developing new accounts.
- Motivated team members to meet and exceed sales targets.
- Mentored junior account management professionals to develop skill and increase company revenue.
- Responsible for being actively engaged in the local BOMA, IREM, BIA (Builders Industry Association) and CREW Associations. Attendance in monthly events, being on committees, chairing committees and being on the Board for CREW Orange County has allowed me the opportunity to grow my relationships and establish trust with my clients.
- Assisted in having upper management Speak at Association events on panels for BOMA, IREM and CREW on the topics of Water Damage, Asbestos, Emergency Preparedness, Earthquakes and Roofing.
- Represented company and promoted services at conferences and trade association meetings.
Education
No Degree - Social Psychology
Orange Coast College
Costa Mesa, CAGED -
La Sierra High School
Riverside, CA06.1988
Skills
- Relationship Building
- Salesforce Software
- Time Management
- Networking Events
- Customer Portfolio Management
- Brand Marketing
- Client Base Retention
- Direct Sales
Certification
IICRC - Water Restoration
AHERA - Asbestos Contractor Supervisor Course
Additional Information
· Proficient in Word, Excel and PowerPoint
· Proficient in Luxor, Consential, ACT CRM Systems and SalesForce
· Experience working with Viewpoint
· Expansive Social Media Network – Facebook, Instagram, LinkedIn
Timeline
Business Development Manager
BluSky Restoration Contractors
11.2024 - Current
Environmental Services Sales Director
BluSky Restoration Contractors
01.2024 - 11.2024
Regional Business Development Manager
BluSky Restoration Contractors
08.2018 - 01.2024
Senior Account Manager
BluSky Restoration Contractors
07.2007 - 05.2020
IICRC - Water Restoration
AHERA - Asbestos Contractor Supervisor Course
No Degree - Social Psychology
Orange Coast College
GED -
La Sierra High School
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