Summary
Overview
Work History
Education
Skills
Timeline
Bartender
Dawna Kress

Dawna Kress

Bartender/server
Cave Creek,AZ

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

17
17
years of professional experience

Work History

Server/bartender

Phat Turtle BBQ
01.2023 - 04.2025

Opening bar and restaurant. Making sure that side work, opening work was done before the 11:00 open. Working alone until afternoon service at 4:00. Bartending and serving food simultaneously, along with handling all customer service. Completing afternoon service side work. Accurately keeping my own bank. seamlessly handing over tables to my team member at her arrival.

Server/bartender

Black Mountain, Tavern and Distillery
10.2019 - 11.2022

Open bar and restaurant, making sure that all side work was completed from the night before. If not, completing it and getting ready for lunch service at 11. :00. Bartending and serving through lunch until servers arrived with a relief bartender at 5:00. Maintaining tables, cleanliness, and customers, satisfaction.

Accurately printing out my sales report and completing my banking duties to the business.

  • Worked well in a team setting, providing support and guidance.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

Graduate - General

West Valley High School
Spokane Valley, WA

Skills

  • Exceptional customer service
  • Cash handling
  • Professional appearance
  • Hospitality service expertise
  • Customer service
  • Team collaboration
  • Sales expertise
  • Suggestive selling
  • Beverage preparation
  • Multitasking and organization
  • Positive guest interactions
  • Menu presentation

Timeline

Server/bartender

Phat Turtle BBQ
01.2023 - 04.2025

Server/bartender

Black Mountain, Tavern and Distillery
10.2019 - 11.2022

Graduate - General

West Valley High School
Dawna KressBartender/server