Dawn D. Lueder
Business Development Representative
Upland,CA
Summary
Diligent Inside Sales Representative focused on building loyalty and long-term relationships with customers to consistently reach and exceed sales targets. Skilled in data analysis, cold calling and process optimization. Familiar with job-related software paired with extensive knowledge of successful sales strategies and techniques.
Overview
25
25
years of professional experience
Work History
Employee Benefits Specialist
LegalShield-Independent Associate
Upland, CA
03.2023 - Current
- Setting appointments with decision makers to offer exclusive employee benefits.
- LegalShield and IDShield programs increase loyalty and cuts down turnover.
- Providing outstanding customer support strengthens relationships and increases retention.
Business Development Representative
SalesRoads (Remote)
05.2021 - 07.2022
- Devised tactics to amplify sales.
- Feedback was sought from customers to identify new business opportunities.
- Closed more business over the phone and boosted revenue by 50%.
Planned Career Break
Medical Issues
2013 - 2021
Inside Sales Representative
Personalized Business Service (Partial Remote)
Upland, CA
2008 - 2012
- Devised tactics to amplify sales.
- Feedback was sought from customers to identify new business opportunities.
- Closed more business over the phone and boosted revenue by 50%.
Inside Sales Representative
EDC
Ontario, CA
2003 - 2006
- Took inbound and outbound calls to sell credit card solutions.
- Actively listened, posed questions, and tailored solutions to customer's needs.
- Outperformed sales targets which amplified company revenue.
Education
Some College (No Degree) - Piano Performance/Business Administration
Oakland University
Rochester, MISome College (No Degree) - Business Administration/Piano Performance
Eastern Michigan University
Ypsilanti, MISkills
- Resilient cold calling ability
- Articulate verbal and written communication
- Interpersonal Customer Relations
- Consultative Sales
- Critical Thinking
- Positive Attitude
- Driven
- Proficient in Microsoft Word and Excel
Accomplishments
- Ranked #1 nationally at PageNet for surpassing target of units sold.
- Chosen as the "voice" of PageNet.
- Won the Piano Concerto competition at age 18.
Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Employee Benefits Specialist
LegalShield-Independent Associate
03.2023 - Current
Business Development Representative
SalesRoads (Remote)
05.2021 - 07.2022
Planned Career Break
Medical Issues
2013 - 2021
Inside Sales Representative
Personalized Business Service (Partial Remote)
2008 - 2012
Inside Sales Representative
EDC
2003 - 2006
Some College (No Degree) - Piano Performance/Business Administration
Oakland University
Some College (No Degree) - Business Administration/Piano Performance
Eastern Michigan University