DAWNETTA HUBBARD
Lugoff,SC
Summary
To obtain a position within your business organization by meeting customer service requirements, providing promotional and organizational support, while paying attention to detail and increasing productivity. Medical Billing and Coding Specialist with 2 years providing administrative and patient support in hospital and medical office settings. Advanced knowledge of private insurance processes and codes.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Corporate Coder
Windsor House Inc.
04.2023 - 05.2024
- Maintained high coding standards by adhering to industry best practices and staying current with emerging technologies.
- Resourcefully used various coding books, procedure manuals, and on-line encoders.
- Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
- Reviewed patient charts to better understand health histories, diagnoses, and treatments.
- Delivered consistent results under pressure by prioritizing tasks effectively during periods of high workload or tight deadlines.
Billing and Customer Service Specialist
QUICKmed Urgent Care
04.2022 - 04.2023
Inspector
American Cap LLC
04.2017 - 10.2022
Patient Customer Service Access Representative
Mercy Health
10.2022 - 04.2022
Customer Service Representative
Nordic Nashville
10.2006 - 03.2017
Receptionist
Mangels and Sons Seed Potatoes
09.1997 - 09.2006
Server
Moon Creek Cafe
07.1991 - 08.1997
Education
General High School Educational Development in General Studies -
Polson High School
Polson, MT01.1991
Skills
- Great organization skills in offering customer support and follow through, each customer is unique and has needs that must be met
- Enthusiastic personality to engage customers while being knowledgeable about products & services
- Data Entry- knowledge of submitting insurance claims, customer or patient registration, verifying information, working with program software or answering phones and logging productivity
- Multi-tasker- who can maintain a calm collected nature within my organization and customer base
- Excellent communications to ensure customer satisfaction and production
Certification
Medical Coding & Certified Coding & Medical Insurance & Office Administration
Timeline
Corporate Coder
Windsor House Inc.
04.2023 - 05.2024
Patient Customer Service Access Representative
Mercy Health
10.2022 - 04.2022
Billing and Customer Service Specialist
QUICKmed Urgent Care
04.2022 - 04.2023
Inspector
American Cap LLC
04.2017 - 10.2022
Customer Service Representative
Nordic Nashville
10.2006 - 03.2017
Receptionist
Mangels and Sons Seed Potatoes
09.1997 - 09.2006
Server
Moon Creek Cafe
07.1991 - 08.1997
General High School Educational Development in General Studies -
Polson High School
Similar Profiles
Sierra NorrisSierra Norris
STNA at Windsor House Inc.STNA at Windsor House Inc.
Ashley RhineAshley Rhine
STNA at Windsor House Inc.STNA at Windsor House Inc.
Ka Yin LukKa Yin Luk
Customer Service Officer at Windsor HouseCustomer Service Officer at Windsor House
SHANTALL ENGLISHSHANTALL ENGLISH
Campus Executive Assistant/ HRC at South UniversityCampus Executive Assistant/ HRC at South University
Stephanie HughesStephanie Hughes
Adjunct Professor at Midlands Technical CollegeAdjunct Professor at Midlands Technical College