Dawnette Kruse
Baraboo,WI
Summary
Dynamic Administrative Assistant with a proven track record at Mueller Sports Medicine, excelling in customer service and office administration. Expert in Microsoft Office Suite, I streamlined workflows and enhanced communication, contributing to a 20% increase in team efficiency. Adept at managing schedules and fostering strong client relationships, I thrive in fast-paced environments.
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
28
28
years of professional experience
Work History
Adminstrative Assistant
Mueller Sports Medicine
Prairie Du Sac, WI
08.1998 - 07.2026
- Assisted with daily office operations, ensuring smooth workflow and communication among team members.
- Managed scheduling of meetings and appointments, coordinating logistics for internal and external stakeholders.
- Organized and maintained digital filing systems, improving access to important documents and information.
- Supported preparation of reports and presentations, enhancing clarity and professionalism in communications.
- Handled incoming calls and inquiries, providing timely responses to enhance customer service experience.
- Collaborated with team members on various projects, fostering a cooperative work environment and achieving goals.
- Coordinated office supplies inventory, ensuring availability of necessary materials for uninterrupted operations.
- Developed proficiency in office software applications, streamlining administrative tasks and improving efficiency.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Volunteered to help with special projects of varying degrees of complexity.
- Established administrative work procedures to track staff's daily tasks.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Education
Business / Paralegal
MATC
Madison, WI12-1997
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Microsoft Word
- Time management
- Microsoft Excel
- Microsoft outlook
- Computer proficiency
- Customer and client relations
- Clerical support
- Microsoft Office Suite
- Database entry
- Excel spreadsheets
Timeline
Adminstrative Assistant
Mueller Sports Medicine
08.1998 - 07.2026
Business / Paralegal
MATC
Presidential Award
Helped save Major amount of money on cutting back expenses on Shows