Dawn Michelle Cavin
Tacoma,WA
Summary
Highly experienced with customer service, patient care and able to use electronic medical systems, work within HIPAA guidelines, proactive team member with a positive attitude. Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
MultiCare ENT Surgical Specialty
Tacoma, WA
03.2022 - Current
- Open clinic daily to prepare 30+ patients daily
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Certified Medical Assistant
Washington Gastroenterology
Tacoma, WA
01.2020 - 02.2022
- Prepare 15-20 patients daily for IV infusion: vitals
- Maintain patient comfort level: pillow, blankets, beverages
- Discharge patients, remove IV and bandage puncture area
- Create patient lab orders and reschedule infusions
- Disinfect patient areas, maintain stock, inventory
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
PACU Medical Assistant
Cascade Orthopedic Surgery Center
04.2019 - 12.2020
- Assist surgical team to prepare patient for surgery
- Performing preliminary physical tests: vitals, HCG, glucose
- Stock and inventory PACU daily and assist RN as needed
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
Career Services Advisor
Pima Medical Institute
Renton, WA
05.2014 - 02.2019
- Establish good relations with students and staff, creating opportunities for students’ externships
- Built and established employer relationships for continuing externship opportunities
- Instruct professional workshops to prepare healthcare providers
- Assist certificate programs with navigating the state and national requirements
- Scheduling, documenting attendance, handling sensitive and confidential information.
Education
Health Care Administration -
Pima Medical Institute
Renton, WA01.2016
Medical Assistant Certificate -
Pima Medical Institute
Renton, WA05.2011
Skills
- Highly experienced with customer service and patient care
- Medical Terminology
- HIPAA Compliance
- Inventory and supply management
- Patient Scheduling
- Work within HIPAA guidelines
- Proactive team member with a positive attitude
- Building good relations with patients
- Comprehensive coordination of care
- Organized and punctual
- Administrative coordination
- Facilitate legal documents
- Exceptional patient care
- Medical Records Management
- Patient documentation
- Procedure Assistance
- Specimens collection and processing
- Equipment Sterilization
Certification
- Adult and child BLS/CPR & AED, American Heart Association, 05/2023
- Washington State License (DOH), CM60544343, ACTIVE
- National Certification (AAMA), ACTIVE MEMBER
Timeline
Certified Medical Assistant
MultiCare ENT Surgical Specialty
03.2022 - Current
Certified Medical Assistant
Washington Gastroenterology
01.2020 - 02.2022
PACU Medical Assistant
Cascade Orthopedic Surgery Center
04.2019 - 12.2020
Career Services Advisor
Pima Medical Institute
05.2014 - 02.2019
Health Care Administration -
Pima Medical Institute
Medical Assistant Certificate -
Pima Medical Institute
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