Dawn & Naomi Simmons

• Enforced campground rules consistently, promoting a harmonious atmosphere among guests.
• Managed inventory of supplies, ensuring adequate stock levels for daily operations and maintenance tasks.
• Served as an ambassador for the campground brand by exemplifying professionalism both on-site and offduty.
• Supported campground marketing efforts through social media promotion and word-of-mouth referrals from satisfied guests.
• Maintained a clean and organized campsite, ensuring a safe and enjoyable environment for all guests.
• Improved overall guest satisfaction by promptly addressing inquiries or concerns related to their stay at the campground.
• Implemented effective reservation management systems for streamlined check-in and check-out processes.
• Documented incidents or concerns involving guests or facilities, providing detailed reports to management as needed.
• Provided timely assistance to campers in need, resolving issues and maintaining positive relationships.
• Enhanced camper experience by providing exceptional customer service and addressing individual needs.
• Utilized problem-solving skills to resolve guest conflicts diplomatically while maintaining professional boundaries.
• Assisted in the training of new camp hosts, sharing best practices and practical advice for success in the role.
• Developed strong rapport with campers through friendly interactions and genuine interest in their experiences.
• Conducted regular site inspections, identifying potential hazards or areas needing improvement.
• Monitored guests and enforced rules, maintaining safety for visitors and staff.
• Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
• Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.

Proficient in all aspects of campground office management, cleaning of bathrooms, cabins and excellence in grounds & maintenance

• Communicated effectively with team members to coordinate tasks and ensure efficient workflow during the busy harvest season.
• Transported and loaded harvested items into delivery trucks.
• Adapted quickly to changing conditions or unforeseen circumstances that required alterations to planned harvest activities or timelines.
• Managed time effectively to prioritize tasks based on urgency, weather conditions, or other factors affecting the harvest schedule.
• Helped maintain a clean work environment by performing routine maintenance on machinery and equipment used in the harvesting process.
• Reduced crop loss during harvest through proper handling and storage methods.
• Participated in regular meetings with farm staff to discuss progress, address challenges, and plan future harvest strategies.
• Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
• Worked outside in all weather conditions.
• Performed quality checks to identify finish discrepancies.
• Set up machines to start production cycles and controlled machine settings.
• Fed raw materials into machines.

• Enhanced camper experience by providing exceptional customer service and addressing individual needs.
• Implemented effective reservation management systems for streamlined check-in and check-out processes.
• Assisted in the training of new camp hosts, sharing best practices and practical advice for success in the role.
• Supported campground marketing efforts through social media promotion and word-of-mouth referrals from satisfied guests.
• Maintained grounds of residential and commercial properties by mowing lawns, trimming hedges and planting flowers.
• Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
• Contributed to overall property aesthetics improvements resulting from dedicated attention towards daily maintenance tasks and detail-oriented approach to groundskeeping.
• Trimmed trees, bushes and shrubs to keep vegetation aesthetically pleasing.
• Cleared public and private areas of debris before and after events.
• Applied pesticides and herbicides to control pests and weeds.
• Assisted in training new employees on proper procedures/techniques required for efficient groundskeeping operations.
• Managed comprehensive grounds maintenance schedules for optimal productivity and costeffectiveness.
• Utilized power tools and landscaping machines to maintain outdoor areas.

Proficient in all aspects of campground office duties & groundskeeping/maintenance of park repair- water, painting in ground pool & cabins. Assisted with electrical repair /install. Experience with zero turn mower & tractor ++

• Established strong customer relationships through excellent communication and attentive service.
• Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
• Prepared bank deposits and handled business sales, returns, and transaction reports.
• Consulted with customers to assess needs and propose optimal solutions.

Owner/operator- Specialists in Commercial/Residential/AirBnB/Venue cleaning. One time & repeat cleans. Organisation & junk removal. All aspects of business management & customer service & satisfaction