Summary
Overview
Work History
Education
Skills
Personal Information
Hobbies and Interests
Timeline
Generic

Dawnnettee Lo Grande

Raleigh,NC

Summary

Well-qualified assistant manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision-makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

23
23
years of professional experience

Work History

Property manager, Assistant Property Manager, Leasing Agent, and administrative clerk

BGSF Multi-Family Staffing
01.2023 - Current
  • Collects monthly fees and maintains records of payments and rental activity
  • Prepares budgets and financial reports
  • Coordinates with outside vendors to arrange trash removal, maintenance, landscaping, security, and other services
  • Investigate and help resolve complaints, disturbances, and violations.

Property manager, Assistant Property Manager, Leasing Agent, administrative clerk

Inter Solutions Property Management
01.2023 - 01.2023
  • Preparing and executing leases, conducting credit checks, collecting application fees, and processing invoices for payment
  • Meeting with renters, conducting tours, and following up with potential renters.

Leasing agent, administrative clerk

Deer Creek Apartments,(contract)
01.2017 - 10.2019
  • Preparing and executing leases by property standards and regulations, conducting credit checks and other background tasks to qualify potential renters, collecting application fees, security deposit rent payments, meeting with prospective renters and taking them on tours of units that interest them, entering invoices, repairs, following up with prospective renters, establishing a rapport with tenants and providing personalized service, monitoring the use of community facilities including mail, laundry, and fitness centers.

Support Engineer

Microsoft/ Mindtree
02.2018 - 10.2018

Customer Service / Call Center, Collections, Administrative assistant

Convergent Outsourcing
10.2016 - 10.2017
  • Collecting all past due accounts 1st and 3rd party collections for Comcast
  • Explaining bills, setting up payment arrangements, and resetting the password for email and tech support.

Leasing agent and fill-in a property manager

Apartment Advantage, (contract)
01.2015 - 10.2017
  • Preparing and executing leases by property standards and regulations, conducting credit checks and other background tasks to qualify potential renters, collecting application fees, security deposits, and rent payments, meeting with prospective renters and taking them on tours of units that interest them, entering invoices, repairs, following up with prospective renters, establishing a rapport with tenants and providing personalized service, monitoring the use of community facilities including mail, laundry, and fitness centers.

Customer service, aerospace

Aerotek, (contract)
08.2014 - 02.2016

Customer Service/Receptionist, Administrative Assistant

Apple One, (contract) Disney Radio, Washington Energy Service, Aladdin Bail Bonds, Wave
01.2001 - 01.2001

Education

Bachelor in Computer Science/Cyber Security/Engineering -

Colorado Technical University
Colorado Springs, Co
01.2024

Aviation Maintenance -

Everett Community College
Everett, WA
12.2008

Certificate in Business Management -

Patricia Stevens College
St. Louis, MO
01.1986

Skills

  • Business Administration
  • Property Management
  • Skilled in office technology
  • Interacted effectively with the public, co-workers, and managers
  • Rent Collection
  • Property Inspections
  • Lease Renewals
  • Payment Collection
  • Exceptional Oral and Written Communication Skills
  • Multi-Family Property Management

Personal Information

Title: Customer Service/Computer Science – Cyber Security /Engineering

Hobbies and Interests

  • Sewing
  • Poetry
  • Drawing

Timeline

Property manager, Assistant Property Manager, Leasing Agent, and administrative clerk

BGSF Multi-Family Staffing
01.2023 - Current

Property manager, Assistant Property Manager, Leasing Agent, administrative clerk

Inter Solutions Property Management
01.2023 - 01.2023

Support Engineer

Microsoft/ Mindtree
02.2018 - 10.2018

Leasing agent, administrative clerk

Deer Creek Apartments,(contract)
01.2017 - 10.2019

Customer Service / Call Center, Collections, Administrative assistant

Convergent Outsourcing
10.2016 - 10.2017

Leasing agent and fill-in a property manager

Apartment Advantage, (contract)
01.2015 - 10.2017

Customer service, aerospace

Aerotek, (contract)
08.2014 - 02.2016

Customer Service/Receptionist, Administrative Assistant

Apple One, (contract) Disney Radio, Washington Energy Service, Aladdin Bail Bonds, Wave
01.2001 - 01.2001

Bachelor in Computer Science/Cyber Security/Engineering -

Colorado Technical University

Aviation Maintenance -

Everett Community College

Certificate in Business Management -

Patricia Stevens College
Dawnnettee Lo Grande