Dawn Posatiere
Senior Manager - Sales Operations Support
Richlands,NC
Summary
Resourceful leader with a dedication in fostering relationships to promote an engaging and empowering culture. Effective problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency.
Overview
19
19
years of professional experience
Work History
Senior Manager, Operations Support
WideOrbit, Inc.
4 2012 - Current
- Balance competing priorities efficiently while maintaining focus on critical tasks requiring immediate attention.
- Promote a culture of continuous learning through regular workshops, seminars, and training sessions for staff.
- Spearhead change management efforts for seamless adoption of new systems or processes among employees.
- Achieve operational excellence by streamlining processes and implementing best practices.
- Collaborate closely with peers from other departments to drive organizational success jointly as one cohesive unit.
- Ensure sales contracts are processed in time for client signature and delivered to billing for timely processing.
Senior Administrative Assistant
DDR Corp. (Now SITE Centers)
Denver, CO
03.2010 - 04.2012
- Provided support for the Regional Vice President of Property Management and his team.
- Managed department budgets and generated financial reports for management review.
- Assisted in the coordination between the contractors and Property Manager to complete repairs at property.
- Liaised between corporate office and vendors for office move and setup, including the set up of the IT infrastructure.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Provided valuable support to multiple departments, managing ad-hoc projects as needed and balancing competing priorities effectively.
- Contributed to a positive work environment by fostering strong working relationships with colleagues across departments.
BPU Specialist
Key Bank
Denver, CO
07.2005 - 03.2010
- Responsible for processing of loan documents for one of the largest vendors.
- Collaborated with cross-functional teams to ensure loan documents were executed correctly and timely.
- Built and managed relationships with key clients and partners to drive growth.
- Gathered, organized and input information into digital database.
- Earned recognition as a top performer consistently exceeding targets throughout my tenure.
Education
Bachelor of Science - Business Administration
Eastern Michigan University
Ypsilanti, MI 9 1997 - 12 2000
Skills
Proficient in Microsoft Office 365 including Outlook, Word, Excel, PowerPoint, OneNote
Salesforce
Microsoft Dynamics
Resourceful and Tenacious
Detail oriented
Problem-solving abilities
Team leadership
Effective communication
Timeline
Senior Administrative Assistant
DDR Corp. (Now SITE Centers)
03.2010 - 04.2012
BPU Specialist
Key Bank
07.2005 - 03.2010
Senior Manager, Operations Support
WideOrbit, Inc.
4 2012 - Current
Bachelor of Science - Business Administration
Eastern Michigan University
9 1997 - 12 2000