Dawnshea Timmons
Houston,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Host
Benihana
Houston, TX
12.2017 - 12.2023
- Provided excellent customer service by anticipating customer needs.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
- Notified server after seating parties in section to facilitate prompt service.
- Accepted payments from guests for dine-in and take-out foods.
Hotel Manager
Northgate specialty hospitality
Houston , TX
05.2018 - 09.2023
- Oversaw daily housekeeping operations to ensure cleanliness of guest rooms and public areas.
- Managed team of front desk agents, supervising personnel in issue resolution.
- Handled guest complaints and offered complimentary services for hardship cases.
- Handled guest complaints professionally and efficiently.
Education
Westfield High School
Houston, TXTimeline
Hotel Manager
Northgate specialty hospitality
05.2018 - 09.2023
Host
Benihana
12.2017 - 12.2023
Westfield High School