Dawn Suzanna Gonzalez
Bakersfield,CA
Summary
Medical Biller with 17 years of experience in healthcare billing. Expertise in customer service, staff training, and enhancing claims processing efficiency. Proven track record of delivering accurate billing solutions aligned with organizational objectives.
Overview
18
18
years of professional experience
Work History
Medical Biller
Clinica Sierra Vista
Bakersfield, California
06.2008 - Current
- Processed and submitted insurance claims using advanced billing software for timely reimbursement.
- Reviewed patient records to verify accuracy and ensure regulatory compliance.
- Collaborated with healthcare providers to resolve billing discrepancies, and improved claims processing efficiency.
- Trained junior staff on billing procedures, enhancing team knowledge and operational effectiveness.
- ICD-10 coded all charge slips and verified that CPT codes are correct to bill and send off.
- Performed charge entry and complete deadline requirements for monthly billing for all financial payers.
- Verify insurance eligibility and collect copays/deductibles.
- Replied to all correspondence and work A/R reports.
- Handle patients phone calls regarding questions or payments.
- Worked up patient and insurance refunds.
- Requested TAR/SARs if needed from Medi-Cal.
- Input payments into system and mail claims.
- Input private pay payments into system.
Education
Associate of Science -
San Joaquin Valley College
Bakersfield, CA12-2007
High School Diploma -
East Bakersfield High School
Bakersfield, CA06-1998
Skills
- Microsoft Word
- Microsoft Excell
- Microsoft PowerPoint
- Next Gen
- Mega West
- EPIC
- TriZetto
- Coding, billing
- Payment processing
- Data Entry
- Customer service
- Work well under pressure
- Excellent organizational skills
- Compassionate
- Committed to helping others
- Receptionist
- Enjoy keeping busy, and willing to take on projects
Languages
English
Full Professional
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Medical Biller
Clinica Sierra Vista
06.2008 - Current
Associate of Science -
San Joaquin Valley College
High School Diploma -
East Bakersfield High School