Performance management driven Disease Management Coordinator with six years of experience in Emergency Medicine and nine years of experience as a Clinical Stroke Program Coordinator. Proven ability to implement efficient operations solutions to ensure compliance. Committed to delivering patient-centered care with a focus on evidence-based practices delivering patient-centered care with a focus on evidence-based practices.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Stroke Program Manager
Mount Sinai Medical Center
08.2023 - Current
Strategically implemented program growth initiatives by researching, planning and leading the execution of performance management and quality improvement initiatives
Develop community relationships with local EMS, providing educational needs and update regarding the program and patient outcomes
Developed clinical pathways, interdepartmental workflows and performance measures for all stroke alerts
Collaborates with Nursing to develop PM and QI training programs to improve program operations and patient safety
Provides clinical stroke assessments, initiates the acute stroke protocol, communicates the diagnostic stroke imaging results with all primary and consulting physicians during acute stroke alert activations, and assist with the appropriate treatments and interventions
Completes concurrent medical record reviews timely to ensure patient care meets criteria of the program and optimal outcomes
Performs periodic data abstraction to ensure accuracy of billing codes, core measures, and patient monitoring.
Designed program implementation and maintenance plan.
Motivated and directed staff to align operations with organizational mission using appropriate training initiatives and presentations.
Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
Stroke Program Coordinator
South Miami Hospital
04.2022 - 08.2023
Strategically implemented program growth initiatives by researching, planning and leading the execution of performance management and quality improvement initiatives
Develop community relationships with local EMS, providing educational needs and update regarding the program and patient outcomes
Developed clinical pathways, interdepartmental workflows and performance measures for all stroke alerts
Collaborates with Nursing to develop PM and QI training programs to improve program operations and patient safety
Provides clinical stroke assessments, initiates the acute stroke protocol, communicates the diagnostic stroke imaging results with all primary and consulting physicians during acute stroke alert activations, and assist with the appropriate treatments and interventions
Completes concurrent medical record reviews timely to ensure patient care meets criteria of the program and optimal outcomes
Performs periodic data abstraction to ensure accuracy of billing codes, core measures, and patient monitoring.
Designed program implementation and maintenance plan.
Motivated and directed staff to align operations with organizational mission using appropriate training initiatives and presentations.
Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
Stroke Program Coordinator
Mount Sinai Medical Center
05.2012 - 03.2019
Strategically implemented program growth initiatives by researching, planning and leading the execution of performance management and quality improvement initiatives
Develop community relationships with local EMS, providing educational needs and update regarding the program and patient outcomes
Developed clinical pathways, interdepartmental workflows and performance measures for all stroke alerts
Collaborates with Nursing to develop PM and QI training programs to improve program operations and patient safety
Provides clinical stroke assessments, initiates the acute stroke protocol, communicates the diagnostic stroke imaging results with all primary and consulting physicians during acute stroke alert activations, and assist with the appropriate treatments and interventions
Completes concurrent medical record reviews timely to ensure patient care meets criteria of the program and optimal outcomes
Performs periodic data abstraction to ensure accuracy of billing codes, core measures, and patient monitoring.
Registered Nurse
Mount Sinai Medical Center
07.2006 - 05.2012
Provided critical care for a 36-bed Emergency Department
Triage patients to assess their needs in a systemic manner focusing on the Emergency Severity Index
Implement total patient care through a team nursing process covering 4-6 high acuity and ambulatory patients person shift
Communicating with physicians, patients, other healthcare team members, and co-workers regarding the management of patient care, implementation, and outcomes to provide quality care
Patients advocate; assess patient status and notify physicians of clinical changes
Works closely with all healthcare providers to facilitate and coordinate efficient, effective and quality healthcare
Communicate effectively and maintains therapeutic relationship with patient, families, physicians and staff
Served on the following committees: Patient Safety, Medication Safety, Stroke and Sepsis.
Licensed Optician
Dr. Don Bryan O.D.
02.1999 - 08.2005
Data entry of patient's records and account histories
Provided patient care to fit, fill, and dispense optical devices
Provided physician assistance the doctor with prescreening diagnostic testing
Primary Care, Chauntal Joseph, FNP, Coral Springs Medical Center, Coral Springs, FL, 500
Pediatrics, Dr. Henry Lin, MD, Oakwood, FL, 125
Npskills
Demonstrated expertise in supporting patients with multiple chronic co-morbidities, including diagnosing, treating and initiating medication, performing diagnostic interventions, and executing follow-ups as required.
Crafted treatment plans adhering to rigorous standards of care and professional practice guidelines
Documented and successfully applied findings of patient data encompassing assessment results, interventions, medications, patient responses and treatment changes
Analyzed and interpreted patients' histories, symptoms, physical findings, and diagnostic data to develop appropriate diagnoses related to illnesses, infections, and/or injuries
Recommend diagnostic or therapeutic interventions with attention to safety, cost, invasiveness, acceptability, simplicity, adherence and efficacy
Educated patients about self-management of illnesses, tailoring instructions to patients' individual circumstances
Professionalaffiliationsmembership
Sigma Theta Tau International Honor Society of Nursing, 2006 - Present
Licensurecertification
Family Nurse Practitioner - Board Certified (FNP-BC), American Academy of Nurse Practitioners, 12/2023
Registered Nurse (RN), FL, RN 9248729, 04/2024
Advanced Cardiovascular Life Support, American Heart Association, 05/2025
Registered Nurse - Medical – Surgical Unit Acute Care at Mount Sinai Medical CenterRegistered Nurse - Medical – Surgical Unit Acute Care at Mount Sinai Medical Center