Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dawson Boyd

Grovetown

Summary

Professional hospitality specialist prepared for this role with strong focus on delivering exceptional guest experiences. Proven ability to collaborate effectively with team members and adapt to changing environments. Skilled in communication, problem-solving, and maintaining welcoming atmosphere. Reliable and results-driven, ensuring smooth operations and high customer satisfaction.

Overview

3
3
years of professional experience

Work History

FOH/BOH Team Member

Chick-fil-A
08.2022 - Current
  • Helped maintain a clean and organized work area through diligent daily cleaning tasks such as sweeping, mopping, sanitizing surfaces, and washing dishes.
  • Collaborated with Front of House team members during peak service hours to ensure accurate order fulfillment and prompt delivery to guests.
  • Performed daily cleaning and maintenance tasks to keep kitchen clean and organized.
  • Performed shift side work as necessary to maintain kitchen output during peak service times.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Answered customers' questions, recommended items, and recorded order information.
  • Supported fellow team members during peak hours by quickly responding to needs of both customers and staff.

Host

Del Sur
08.2024 - 12.2024
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Education

High School Diploma -

Grovetown High School
Grovetown, GA

Skills

  • Cleaning procedures
  • Sanitation practices
  • Waste reduction
  • Cooking techniques
  • Temperature monitoring
  • Phone etiquette
  • Order taking
  • Table setting
  • Greeting guests

Timeline

Host

Del Sur
08.2024 - 12.2024

FOH/BOH Team Member

Chick-fil-A
08.2022 - Current

High School Diploma -

Grovetown High School

Similar Profiles

CREATE PROFILE