Dawson Burger

• Conducted traffic stops and issued citations for violations to promote road safety.
• Assisted in investigations, gathering evidence and interviewing witnesses to support case development.
• Collaborated with local agencies to coordinate response efforts during emergencies and public events.
• Patrolled assigned areas to deter criminal activity and ensure community safety and security.
• Prepared detailed reports documenting incidents, arrests, and interactions with the public for legal proceedings.
• Engaged with community members through outreach programs to build trust and enhance public relations.
• Handled high-pressure situations calmly and professionally, minimizing risks to public safety.

• Ensured accuracy of information entered into computer-aided dispatch systems for efficient record keeping and resource management.
• Managed non-emergency calls effectively by directing them to appropriate channels for resolution and assistance.
• Maintained up-to-date knowledge of local geography and resources, enabling efficient routing of emergency services to incident locations.
• Demonstrated empathy and compassion while assisting distressed callers, maintaining professionalism under emotional circumstances.
• Reduced response times with meticulous attention to detail when entering data into the dispatch system, ensuring accuracy and efficiency throughout the process.
• Improved communication between first responders and the public by providing accurate information during high-pressure situations.
• Contributed to a positive work environment through effective teamwork and collaboration with fellow Emergency Communications Officers.
• Increased situational awareness among first responders by consistently updating them on vital information during ongoing incidents.
• Collaborated with other agencies, such as police and fire departments, to coordinate a seamless response to various incidents.
• Routed calls to police, fire, and ambulance service to meet individual call needs.
• Communicated pre-arrival instructions to emergency medical personnel, helping first responders deliver appropriate care and support to individuals.
• Completed appropriate forms and radio announcements for police department needs such as BOLO requests.

This position involves the use of radio communications, vehicle operations, and in-car laptop computers. Responsibilities include responding to calls for service such as thefts, fraud, vehicle burglaries, and acts of criminal mischief, as well issuing parking citations, among other duties. This job title is similar to that of a Deputy Sheriff but with no suspect contact.

• Implemented tutoring sessions tailored to individual academic needs, resulting in improved grades for participating students.
• Provided guidance on goal-setting techniques, enabling participants to establish achievable short-and long-term objectives.
• Facilitated conflict resolution among peers through effective communication strategies that fostered mutual understanding and respect.
• Created and facilitated recreation and education activities for youths to engage in groups in safe environment.
• Responsible for up to 25 children before and after school hours.

• Resolved customer inquiries through effective communication and problem-solving techniques.
• Processed orders and returns efficiently, ensuring accuracy in transactions.
• Trained new team members on customer service protocols and system navigation.
• Developed strategies for improving customer satisfaction and loyalty metrics.
• I would be in charge of processing orders over the phone from various cities, completing the transaction, and then send the order to the correct location so it could be made by another store.