Dawson Callahan

• Served as the primary point of contact, fostering strong relationships between internal teams and external partners.
• Coordinated multiple projects simultaneously, ensuring timely completion and alignment with organizational objectives.
• Maintained up-to-date knowledge of industry trends, sharing insights with colleagues to drive continuous improvement efforts.
• Maintained a high degree of professionalism at all times, representing the organization with integrity in both internal and external interactions.
• Enhanced customer satisfaction by swiftly addressing concerns and providing solutions to various issues.
• Coordinated hospice admissions with Facilities, hospitals, and Family's
• Maintained and grew referral sources over time.
• Supported organizational growth through active participation in networking events, conferences, and professional associations.

● Interacted with a high volume of customers in a fast-paced environment.
● Recommended products to customers increasing sales.
● Worked in multiple parts of St. Louis area, which expanded ability to work with a diverse group of customers and co-workers.
● Multi-tasked by checking out multiple customers at a time.
● Multiple outstanding customer service award.
● two-time finalist for customer service associate of the year award.