Dawson Taber
Sales & Operations Executive
Austin
Summary
Professional with strong background in driving business growth and optimizing performance. Skilled in strategic planning, data analysis, and customer acquisition. Known for effective collaboration, adaptability, and delivering results in dynamic environments. Highly valued for leadership, problem-solving, and communication abilities.
Overview
17
17
years of professional experience
Work History
Sr Client Growth Manager
Adobe
06.2019 - Current
- Grow and manage relationships with Mid-Market & Enterprise clients by positioning product services for value realization, business reviews and strategic mutual plans, resulting in 157% upsell.
- Collaborate & understand client objectives and KPI’s to align on business needs, resources and enablement, resulting in 100% retention target.
- Improve department efficiencies by creating 12 process documents, hosting 4 workshops and acting as change agent for CRM migration.
Customer Success Manager
ForgeRock
11.2017 - 06.2019
- Manage Enterprise level Accounts over $4M ARR, including Fortune 500 companies. Manage implementations of client and partner relationships to successfully onboarding company solutions. Coordinated Onsite Business Reviews and Technical Workshops.
Customer Success Manager
WP Engine
12.2014 - 10.2017
- Mid-Market segment of 45 accounts, assisting in product adoption and content management. Build trust and maintain rapport with clients to align on product integration, site optimization, and resource allocation to ensure successful marketing and promotional events.
Senior Account Manager
Rackspace Technology
09.2008 - 12.2014
- Responsible for SMB portfolio ($6M ARR). Managed customer needs while maintaining goals of company. Forecast business growth and responsible for management reporting.
Education
Certificate - Data Analytics Essentials
University of Texas At Austin / Great Learning
Austin, TX02-2025
MBA -
Baylor University
Waco, TX04-2019
BBA - Marketing
University of Texas At San Antonio
San Antonio, TX05-2006
Skills
Negotiations
Volunteer Work
- American Corporate Partners (2023-2025)
- Rise Against Hunger (2023)
Accomplishments
- 2024 Sales Achievement Aware
- 2024 Sales Academy Drivers Club Finalist
- Q4FY24 Values Award (Own the Outcome)
- 2022 Commerce Kickoff Award (Team Player)
- Q2FY21 Team Player Award, 2020 Sales Achievement Award
Timeline
Sr Client Growth Manager
Adobe
06.2019 - Current
Customer Success Manager
ForgeRock
11.2017 - 06.2019
Customer Success Manager
WP Engine
12.2014 - 10.2017
Senior Account Manager
Rackspace Technology
09.2008 - 12.2014
Certificate - Data Analytics Essentials
University of Texas At Austin / Great Learning
MBA -
Baylor University
BBA - Marketing
University of Texas At San Antonio
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