Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dawud Abdullah

Austin,Texas

Summary

Strategic and hands-on aviation operations leader with 5+ years of experience managing high-volume airport operations, ramp safety, and customer service excellence for domestic and international airlines. Skilled in directing cross-functional teams, enhancing employee performance, and delivering results in time-sensitive environments. Proven track record of improving flight turnaround, optimizing labor utilization, and fostering a culture of safety and accountability.

Overview

7
7
years of professional experience

Work History

Ramp Agent

Delta
08.2024 - Current
  • Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 50 daily flights.

Station Manager

Trego Dugan Aviation
10.2022 - 04.2024
  • Managed staff schedules for optimal coverage, ensuring excellent customer service and smooth operations.
  • Ensured regulatory compliance by maintaining accurate records, conducting audits, and addressing issues promptly.
  • Evaluated employee performance regularly, identifying areas for improvement and developing action plans accordingly.
  • Led team meetings to communicate updates, reinforce expectations, and foster open communication among staff members.

Ramp Supervisor

Trego Dugan Aviation
01.2021 - 10.2022
  • Implemented best practices in ramp supervision to minimize delays and maintain high levels of productivity among staff members.
  • Established clear expectations for each team member''s roles and responsibilities, providing guidance and support to achieve operational goals.

Warehouse Manager

United Auto Supply Inc.
08.2018 - 12.2020
  • Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
  • Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.

Education

High School Diploma -

Liverpool High School
Liverpool, NY
06.2016

Skills

  • Strategic issue analysis
  • Implementation of safety protocols
  • Strategic team guidance
  • Aviation regulations
  • Quality control
  • Baggage oversight
  • Warehouse operations

Timeline

Ramp Agent

Delta
08.2024 - Current

Station Manager

Trego Dugan Aviation
10.2022 - 04.2024

Ramp Supervisor

Trego Dugan Aviation
01.2021 - 10.2022

Warehouse Manager

United Auto Supply Inc.
08.2018 - 12.2020

High School Diploma -

Liverpool High School

Similar Profiles

CREATE PROFILE