Dax Ammons
Canyon
Summary
Eager to learn, fresh graduate. Experience working within a team and good at following instructions.
Overview
4
4
years of professional experience
Work History
Call Center Specialist
Cenikor
03.2025 - Current
- Assisted customers by answering questions and responding to inquiries.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Investigated and resolved customer inquiries and complaints quickly.
Customer Support Respresentative
Xcel Energy
06.2022 - 11.2022
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Handled 50 calls per day to address customer inquiries and concerns.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Stocker
Market Street United
11.2021 - 04.2022
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
- Maintained effective team member communication.
- Selected by general and warehouse managers to tackle special projects, expediting stock implementation during shortages.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Assisted in development of trainees, providing instruction and support to optimize readiness.
Line Cook
El Sombrero Tex-Mex
11.2020 - 07.2021
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Transitioned between breakfast and lunch service.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Handled portion control activities according to specified instructions provided by chef.
- Grilled meats and seafood to customer specifications.
Education
BBA - Computer And Information Systems Security
West Texas A&M University
05.2023
High School Diploma -
Panhandle High School
05.2019
Skills
- Application support
- Technical issues analysis
- Google Workspace
- MS Office
- Teamwork and Collaboration
- Interpersonal Communication
- Dependable and Responsible
- Staff education and training
- Customer service expert
Timeline
Call Center Specialist
Cenikor
03.2025 - Current
Customer Support Respresentative
Xcel Energy
06.2022 - 11.2022
Stocker
Market Street United
11.2021 - 04.2022
Line Cook
El Sombrero Tex-Mex
11.2020 - 07.2021
High School Diploma -
Panhandle High School
BBA - Computer And Information Systems Security
West Texas A&M University
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