Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dax Ammons

Canyon

Summary

Eager to learn, fresh graduate. Experience working within a team and good at following instructions.

Overview

4
4
years of professional experience

Work History

Call Center Specialist

Cenikor
03.2025 - Current
  • Assisted customers by answering questions and responding to inquiries.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Investigated and resolved customer inquiries and complaints quickly.

Customer Support Respresentative

Xcel Energy
06.2022 - 11.2022
  • Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
  • Handled 50 calls per day to address customer inquiries and concerns.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Stocker

Market Street United
11.2021 - 04.2022
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
  • Maintained effective team member communication.
  • Selected by general and warehouse managers to tackle special projects, expediting stock implementation during shortages.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Assisted in development of trainees, providing instruction and support to optimize readiness.

Line Cook

El Sombrero Tex-Mex
11.2020 - 07.2021
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Transitioned between breakfast and lunch service.
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Handled portion control activities according to specified instructions provided by chef.
  • Grilled meats and seafood to customer specifications.

Education

BBA - Computer And Information Systems Security

West Texas A&M University
05.2023

High School Diploma -

Panhandle High School
05.2019

Skills

  • Application support
  • Technical issues analysis
  • Google Workspace
  • MS Office
  • Teamwork and Collaboration
  • Interpersonal Communication
  • Dependable and Responsible
  • Staff education and training
  • Customer service expert

Timeline

Call Center Specialist

Cenikor
03.2025 - Current

Customer Support Respresentative

Xcel Energy
06.2022 - 11.2022

Stocker

Market Street United
11.2021 - 04.2022

Line Cook

El Sombrero Tex-Mex
11.2020 - 07.2021

High School Diploma -

Panhandle High School

BBA - Computer And Information Systems Security

West Texas A&M University

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Dax Ammons