Strong and innovative mindset, with plenty of years in experience working with customers in a professional and respectful way. Professional skills in communication, collaborative, when it comes to teamwork!
Overview
2
2
years of professional experience
Work History
OGP - Online Grocery Pickup
Walmart
Kelly Johnson Pkwy, Valencia
02.2025 - Current
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
After-School Mentor
Boys & Girls Club
Rancho Vista Elementary
09.2024 - Current
Served as a role model for professionalism, integrity, and dedication within the mentorship program environment.
Enhanced mentee performance by providing personalized guidance and support.
Served as role model for mentees by demonstrating strong values and ethical standards.
Guided mentees in overcoming challenges by sharing personal experiences and offering practical advice.
Promoted positive relationships between mentees and other peers and adults to encourage social resilience and connection.
Promoted a growth mindset among mentees, encouraging them to view setbacks as opportunities for learning and growth.
Collaborated with teachers, counselors and administrators to foster access to resources and support.
Adapted mentorship style based on individual mentee needs, enabling tailored interventions that drove better results than one-size-fits-all approaches.
Empowered mentees to take responsibility for their learning and development, fostering self-confidence and resilience.
Maintained strict confidentiality in all situations unless abuse, neglect, or threats identified.
Provided guidance and recommended coping mechanisms for youth dealing with difficult issues.
Managed 30 Kids daily with Homework & Outside time while consistently listening and looking for any problems.
Lifeguard
Six Flags Hurricane Harbor
Valencia, CA
06.2024 - 08.2024
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
Monitored safety of guests in and around swimming pool.
Provided friendly customer service to guests and addressed concerns.
Earned the role as Lifeguard of the week on multiple occasions for exceeding in my role.
Customer Service Representative
Platinum Performance
Palmdale, CA
01.2023 - 11.2023
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Highland Highschool
Palmdale
06.2024
Skills
Strong communicator
Lifeguard certification
Effective problem-solver
Leadership Qualities
First Aid
Physical Fitness
Team Collaboration
CPR and AED Training
CPR Certified
Team Bonding
General Maintenance
Emergency Response
Safety Training
Multitasking
Teamwork and Collaboration
Customer Service
Time Management
Decision-Making
CPR/AED
Rule Enforcement
Additional Information
Currently enrolled in College as a student taking classes to become a future welder.