Daya Hood
Pasadena,Texas
Summary
Dynamic and results-driven Party Host from Urban Air Trampoline And Adventure Park, adept at ensuring guest satisfaction through exceptional customer service and efficient multitasking. Excelled in safety monitoring and time management, significantly enhancing guest experience. Skilled in both team collaboration and maintaining rigorous attention to detail, consistently exceeding employer expectations.
Overview
2
2
years of professional experience
Work History
Party Host
Urban Air Trampoline And Adventure Park
05.2022 - Current
- Greet party guest with a smile and review party format and agenda with parent.
- Assist customers with food and beverage selections and any customized request.
- Prepare drink orders and work with the kitchen staff to make sure that the guest receive their food order in a timely manner.
- Anticipate needs and responded promptly to guests' requests to maximize satisfaction.
- Ensure that all payments are collected and accounted for.
- Reset party rooms between events by collecting trash, wiping down surfaces and sweeping floor.
- Court monitor-responsible of the safety for guest who are using the courts.
- Be aware of my surroundings and make sure to keep a close eye on the designated court area that I am assigned to.
- Loading and unloading guest on rides and making sure that they are safely secured.
- Concession-served drinks and snacks to quest, maintaining professionalism, and supporting individual needs.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Accurately operated cash register to process customer payments.
Education
High School Diploma -
Deer Park High School
Deer Park, TX05.2024
Skills
- Effective Multitasking
- Customer Service
- Flexible Schedule
- Safety Monitoring
- Team player attitude
- Attention to Detail
- Ride Loading and Unloading
- Court Monitoring
- Safety awareness
- Time management
- Cleaning and organization
- Inventory
Timeline
Party Host
Urban Air Trampoline And Adventure Park
05.2022 - Current
High School Diploma -
Deer Park High School