Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
13
13
years of professional experience
Work History
Night Shift Operations Manager
H.T. Hackney
Indianapolis, IN
11.2021 - Current
Managed restocking, cleaning and organizing of back-end areas.
Implemented training to improve knowledge base of staff and used cross-training methods to maintain productivity during employee absences.
Produced nightly audit reports and updates to maintain accurate business records.
Cross-trained in every warehouse role to maximize operational knowledge.
Assigned tasks based on operational needs and individual strengths.
Organized and delegated tasks to staff members in accordance with their skills and abilities.
Ensured all areas of the warehouse were properly staffed during night shifts.
Second Shift Supervisor of Operations
H.T. Hackney
Indianapolis, IN
06.2021 - Current
Ensured efficient and effective operations of the shift team.
Provided guidance and leadership to employees on shift.
Monitored staff performance, and addressed any issues that arose during shifts.
Coordinated with other departments to ensure seamless workflow across shifts.
Facilitated communication between upper-level managers and frontline workers.
Resolved conflicts between staff members in a timely manner.
Team Leader
H.T. Hackney
Indianapolis, IN
02.2020 - Current
Offered training and support to keep team members motivated and working toward objectives.
Delegated daily tasks to team members to optimize group productivity.
Reviewed completed work to verify consistency, quality and conformance.
Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
Conferred with other supervisors to coordinate operations and activities within or between departments.
Picker
H.T. Hackney
Indianapolis, IN
05.2019 - Current
Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
Picked up heavy objects using proper lifting techniques to avoid personal injuries.
Fulfilled orders quickly to accomplish challenging daily objectives.
Picker
Caito Foods
Indianapolis, IN
02.2017 - 05.2019
Selected products and items from shelves and pallets for customer orders.
Spanish Grammar Teacher
Instituto Interamericano
Tegucigalpa, Francisco Morazan
01.2013 - 02.2014
Delivered Spanish grammar and writing instruction to native-speaking students.
Designed lesson plans focused on grammar rules, orthography, sentence structure, and essay writing.
Supported students in enhancing native-language communication through structured practice and guided analysis.
Education
GED -
Warren Adult And Continuing Education
Indianapolis, IN
01-2025
Development of Skills For Directive Management - Management
Unitec
Tegucigalpa, Honduras
03.2023
Interpersonal Relationships - Human Resources
INFOP
Tegucigalpa, Honduras
03.2023
Positive Attitude With Emotional Intelligence - Human Resources
INFOP
Tegucigalpa, Honduras
02.2023
Some College (No Degree) - Teaching Literature
UPNF
Tegucigalpa, Honduras
Skills
Task delegation
Team leadership
Process management
Dispute resolution
Time management
Personnel management
Stock replenishment
Conflict resolution
Effective communication
Interviewing techniques
Team management
Excellent communication
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Night Shift Operations Manager
H.T. Hackney
11.2021 - Current
Second Shift Supervisor of Operations
H.T. Hackney
06.2021 - Current
Team Leader
H.T. Hackney
02.2020 - Current
Picker
H.T. Hackney
05.2019 - Current
Picker
Caito Foods
02.2017 - 05.2019
Spanish Grammar Teacher
Instituto Interamericano
01.2013 - 02.2014
GED -
Warren Adult And Continuing Education
Development of Skills For Directive Management - Management
Unitec
Interpersonal Relationships - Human Resources
INFOP
Positive Attitude With Emotional Intelligence - Human Resources