HECTOR LOPEZ
Precision Compounding Pharmacy
Freeport,USA
1
Certification
8
years of professional experience
Results-driven Supervisor in Operations Management with expertise in optimizing operations and enhancing workflow efficiency. Led teams to improve productivity through effective policy implementation and conflict resolution. Focused on fostering professional growth while ensuring compliance and accuracy in organizational procedures.
Work History
Night Shift Operations Supervisor
2 Years 2 Months- Supervised warehouse activities such as loading and unloading shipments, picking orders, packing items for shipment
- Identified process inefficiencies and developed strategies to enhance operational workflows.
- Directed employees on how to use equipment properly and safely.
- Identified areas of improvement and developed strategies to increase efficiency.
- Coordinated with vendors regarding product availability, pricing, delivery schedules.
- Supported other departments to meet organizational goals.
- Facilitated regular staff meetings to address issues and gather feedback for team development.
- Monitored staff performance and delivered constructive feedback to support individual growth.
- Oversaw daily operations, ensuring efficiency in workflow and resource allocation.
- Trained and mentored team members on best practices
- Developed and implemented process improvements to enhance operational performance.
- Coordinated cross-functional teams to streamline communication and project execution.
Pharmacy Technician
1 Year 7 Months- Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
- Trained new employees on job functions and company policies, enhancing team readiness and compliance.
- Assisted pharmacists in compounding sterile products according to state regulations.
- Ordered drugs from wholesalers and maintained records of incoming shipments.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Developed and implemented standard operating procedures to ensure efficient workflow.
- Supported team by teaching new employees essential pharmacy procedures to enhance their job readiness.
- Assisted in training new employees on pharmacy procedures.
- Entered patient profiles, billing information, and prescription orders into pharmacy software, supporting efficient operations and accurate record-keeping.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
Assistant Store Manager
3 Years 5 Months- Enforced safety regulations to maintain a safe working environment for staff and customers.
- Interviewed candidates to assist in recruiting efforts for open store positions, ensuring the selection of qualified individuals.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Analyzed financial data and implemented cost-saving measures to develop strategies for increasing store profitability.
- Resolved customer complaints efficiently, improving overall satisfaction and loyalty rates.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
Supervisor/Manager
2 Years 4 Months- Fulfilled customer orders efficiently from stock.
- Conducted inventory assessments to maintain accurate stock levels.
- Examine returned parts for defects, and exchange defective parts or refund money.
- Organized and labeled parts in stockrooms to streamline retrieval processes.
- Set up new merchandise displays to draw customer attention.
- Measure parts, using precision measuring instruments, in order to determine whether similar parts may be machined to required sizes.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Oversee shipment of new product.
- Coordinated team schedules to optimize staffing levels during peak hours for improved service efficiency.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Education
Associate - Electrical Engineering
Skills
Operations management
Workflow optimization
Performance monitoring
KPI tracking
Operational planning
Task delegation
Leadership
Inventory management
Inventory coordination
Cycle counting
Lean manufacturing principles
Root-cause analysis
Incident reporting
Staff supervision
Team Training
Technical proficiency
Process streamlining
Documentation and recordkeeping
Multitasking and organization
Management
Technology
Certification
Six Sigma White Belt
Six Sigma Yellow Belt
Six Sigma Green Belt
CPhT
Timeline
Night Shift Operations Supervisor
Precision Compounding Pharmacy
06.2024 - CurrentRead More
Pharmacy Technician
Rite Aid
01.2023 - 08.2024Read More
Assistant Store Manager
Rite Aid
03.2021 - 08.2024Read More
Supervisor/Manager
H&M
11.2018 - 03.2021Read More
Buffalo State College
Associate from Electrical Engineering
Read More