Dayana Morales
Arvin,CA
Summary
Dedicated activity leader focused on promoting inclusivity and safety. Skilled in organizing engaging activities that encourage participation and resolve conflicts effectively, ensuring a supportive environment for all participants.
Overview
2
2
Languages
1
1
Certification
9
9
years of professional experience
Work History
Activity Leader
Boys and Girls Club of Kern County
04.2024 - Current
- Cultivated a positive environment by enforcing safety rules and guidelines during every activity sessions
- Organized activities for students and created welcoming and supportive environment to encourage participation
- Promoted inclusivity through developing activities suitable for participants with varying abilities
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
- Kept track of allergies and dietary restrictions, verifying that correct meals and snacks were given to campers.
Fast Food Manager
Burger King
12.2021 - 02.2024
- Resolved customer complaints promptly and professionally, resulting in increased loyalty and repeat businesss
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Fast Food Team Leader
Taco Bell
11.2017 - 09.2021
- Implemented inventory management strategies to reduce waste and improve cost efficiency.
- Trained new employees on company policies, procedures, and food preparation techniques to ensure consistent product quality.
- Facilitated communication between front-line staff and management for workflow improvement
- Resolved customer complaints promptly, fostering positive dining experiences.
- Improved customer satisfaction by implementing efficient service strategies and maintaining a clean, organized restaurant environment.
Education
Associate of Science - Early Childhood Education
Bakersfield College
Bakersfield, CA05-2028
Child Development Assistant Teacher JSC - Child Development
Bakersfield College
Bakersfield, CA12-2024
High School Diploma -
Arvin High
Arvin, CA06-2017
Skills
- Team collaboration
- Safety awareness
- Strong leadership
- Collaboration skills
- Leadership development
- Teamwork and collaboration
Certification
- [Area of certification] Training - [Timeframe]
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Activity Leader
Boys and Girls Club of Kern County
04.2024 - Current
Fast Food Manager
Burger King
12.2021 - 02.2024
Fast Food Team Leader
Taco Bell
11.2017 - 09.2021
Associate of Science - Early Childhood Education
Bakersfield College
Child Development Assistant Teacher JSC - Child Development
Bakersfield College
High School Diploma -
Arvin High