Dayana Peraza
Brentwood
Summary
Vastly motivated, bilingual self-starter able to prioritize tasks effectively and in an efficient manner in order to stay calm under pressure.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Bartender
Voodoo Crab
Deer Park
07.2025 - Current
- I stayed up to date on the full bar menu and developed extensive knowledge.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained cleanliness and organization of the bar area during service and peak hours.
- Engaged with customers, providing recommendations and ensuring a positive experience.
- Managed inventory, restocked supplies, and monitored product levels regularly.
Bartender
Fogo de Chao
Huntington
07.2024 - 08.2025
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Managed the bar area, cocktail design, and menu; managed inventory, regulation compliance, and customer relationships.
- Provided drink suggestions to customers based on their preferences.
- Memorized off-menu cocktails and mocktails to suggestively sell and promote upselling.
- Made friendly conversation with customers to provide enjoyable bar experience.
Teller
Dime Community Bank
Smithtown
08.2023 - 07.2024
- Identified opportunities to refer customers to other areas of the bank for additional services.
- Handled large volumes of currency quickly, accurately, and with minimal errors.
- Identified fraudulent activity or suspicious behavior was immediately reported to management.
- Processed customer transactions, including deposits, withdrawals, loan payments, and other banking services.
- Provided assistance to other tellers during peak business hours, as needed.
Barista
Starbucks
Commack
12.2018 - 08.2023
- Memorized official and off-menu coffee and tea preparations, and used suggestive selling techniques to promote add-on sales.
- Prepared and served coffee, espresso drinks, blended coffees, and teas. As well as pastries, lunch, and breakfast items to pair with beverages.
- Maintain a calm, charismatic demeanor during high-volume periods, with efficient, levelheaded customer service.
- Washed and cleaned coffee maker, french press and espresso machine to remove mineral and hard water deposits.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Teller
TD Bank
Deer Park
01.2022 - 04.2023
- Cross-sold bank products by answering inquiries, informing customers of new services, and promotions.
- Met or exceeded sales goals by promoting bank products and services in customer interactions.
- Counted currency, coins and checks received to prepare for deposit or shipment to branch banks or Federal Reserve Bank.
- Opened lines of credit for personal and business accounts.
- Used strong knowledge of banking products and services to confidently educate customers about features, benefits, and pricing.
- Resolved problems and discrepancies concerning customers' accounts.
Cashier
Shop Rite Food Market
Bay Shore
07.2017 - 11.2018
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Scanned merchandise using point-of-sale transactions, curate purchases.
- Delivered a high level of customer service to patrons using active listening and engagement skills.
- Learned the roles of other departments to provide coverage and keep the store operational.
Education
High School Diploma -
Brentwood HighSchool
Brentwood, NY06-2020
Skills
- Attention to detail
- Product upselling and cross-selling
- Task prioritization
- Self-motivated
- Complex Problem-solving
- Exceptional customer service
Languages
Spanish
Professional
English
Professional
Certification
New York Bartending Certification, Completed February 24, 2024.
Timeline
Bartender
Voodoo Crab
07.2025 - Current
Bartender
Fogo de Chao
07.2024 - 08.2025
Teller
Dime Community Bank
08.2023 - 07.2024
Teller
TD Bank
01.2022 - 04.2023
Barista
Starbucks
12.2018 - 08.2023
Cashier
Shop Rite Food Market
07.2017 - 11.2018
High School Diploma -
Brentwood HighSchool