Dayana Torres

For 3 years my work included

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

For 1 year my work included

• Performed administrative duties such as faxing and filing confidential documents, answering telephones and responding to emails.
• Resolved schedule conflicts swiftly, ensuring minimal disruption to operations and client satisfaction levels.
• Confirmed Parents appointments via telephone to inform of appropriate preparations needed prior to examination.
• Monitored ongoing projects closely, adjusting schedules as needed to accommodate unforeseen changes or delays.