Dayana M Palacios Hernandez
open
Hayward,CA
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. Passion for continuous learning
Overview
2
2
years of professional experience
Work History
Hostees
Dennys Restaurant
Hayward, CA
07.2024 - Current
- Managed customer service issues during night shifts.
- Monitored dining room activity to ensure compliance with health regulations.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Maintained a clean and organized dining area.
- Provided excellent customer service by addressing customer needs promptly.
- Handled cash payments and reconciled daily transactions accurately.
- Demonstrated strong interpersonal skills when interacting with customers.
Shipping and Receiving
Too Good Gourmet
San Lorenzo, CA
02.2023 - 08.2024
- Maintained high standards of customer service.
- Collaborated with supervisors to identify improvements in shipping and receiving processes.
- Provided support to the Shipping and Receiving Department by preparing packages for shipment.
- Worked closely with other team members to ensure efficient operation of shipping and receiving department.
- Provided guidance and support for personnel working in the shipping and receiving area as needed.
After School Program Teacher
Enrichment
Mill Valley, CA
01.2023 - 06.2024
- Facilitated discussions and activities to help students understand course material.
- Adapted teaching methods and instructional materials to meet the varying needs of different students.
- Helped students develop good study habits by providing them with strategies for success.
- Communicated regularly with parents regarding student progress and behavioral issues.
Elderly Caregiver
Private Family Client
Hayward, CA
09.2023 - 02.2024
- Provided emotional support during end-of-life transitions.
- Responded quickly in emergency situations in a calm manner.
- Communicated effectively with family members on progress of client's health condition.
Education
High School Diploma -
Leadership Public Schools Hayward,CA,US
Aaronsburg, PA06-2022
Skills
- Bilingual
- Service prioritization
- Positive and professional
- Customer Service
- Guest Engagement
- Complaint Handling
- Cleaning and sanitation
- Check payment processing
- Greeting guests
- Guest Seating
- Food Running
- Beverage Preparation
Languages
Spanish
Professional
English
Professional
Timeline
Hostees
Dennys Restaurant
07.2024 - Current
Elderly Caregiver
Private Family Client
09.2023 - 02.2024
Shipping and Receiving
Too Good Gourmet
02.2023 - 08.2024
After School Program Teacher
Enrichment
01.2023 - 06.2024
High School Diploma -
Leadership Public Schools Hayward,CA,US