Dayanara Alvarez
Crest Hill,IL
Summary
Professional training leader with proven ability to develop and implement effective training programs. Strong focus on team collaboration and achieving results, ensuring adaptability to changing needs. Skilled in instructional design, facilitation, and performance evaluation. Reliable and flexible, known for fostering supportive and productive learning environment.
Overview
6
6
years of professional experience
Work History
Training Leader
Panda Express
11.2022 - Current
- Spearheaded staff training initiatives and onboarding processes for new team members.
- Supported management across multiple store locations to ensure consistent leadership and operations.
- Promoted employee growth and retention through targeted coaching and development.
- Led diversity and inclusion efforts to enhance store culture.
General Manager
Panda Express
12.2021 - 11.2022
- Achieved sales targets through effective management of daily store operations and team performance.
- Hired, trained, and evaluated team members to enhance operational efficiency.
- Maintained inventory and ensured compliance with food safety standards while controlling labor costs.
Assistant Manager
Panda Express
03.2021 - 12.2021
- Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Shift Lead
Panda Express
05.2020 - 03.2021
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Trained new employees and delegated daily tasks and responsibilities.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
Counter Help
Panda Express
05.2019 - 05.2020
- Provided high-quality service while supporting fast-paced daily operations.
- Adapted to peak hours by strategically prioritizing tasks to manage high customer volumes without sacrificing quality.
Education
High School Diploma -
Lockport Township High School
Lockport, IL06-2021
Business Certificate -
Rasmussen University
Bloomington, MN04-2024
Associate of Applied Science - Human Resources And Organizational Leadership
Rasmussen University
Bloomington, MN11-2024
B.S. - Human Resources Management & Organizational Leadership
Rasmussen University
09-2026
Skills
- Recruitment and onboarding
- Staff training and development
- HR policies and employee relations
- Microsoft Office proficiency
- Operations management
- Bilingual communication
- Time management and leadership
- Training and mentoring
- Team building
- Collaboration skills
- Problem solving
- Attention to detail
- Multitasking abilities
- Effective communication
- Relationship management
- Decision making
Languages
Spanish
Native or Bilingual
Timeline
Training Leader
Panda Express
11.2022 - Current
General Manager
Panda Express
12.2021 - 11.2022
Assistant Manager
Panda Express
03.2021 - 12.2021
Shift Lead
Panda Express
05.2020 - 03.2021
Counter Help
Panda Express
05.2019 - 05.2020
High School Diploma -
Lockport Township High School
Business Certificate -
Rasmussen University
Associate of Applied Science - Human Resources And Organizational Leadership
Rasmussen University
B.S. - Human Resources Management & Organizational Leadership
Rasmussen University
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