Dayanara Contreras
San Marcos
Summary
Detail-oriented Accounting and Finance student with experience in accounts receivable, customer service, and team leadership. Skilled in invoicing, payment processing, account reconciliation, record management, and customer relations. Proven ability to maintain accurate financial records, resolve account discrepancies, and provide exceptional service while working in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Head Lifeguard
West University Recreation Center
Houston
09.2023 - 02.2026
- Supervised lifeguard team to ensure safety and compliance with facility regulations.
- Supervised a team of lifeguards, providing guidance and instruction to ensure compliance with safety regulations.
- Monitored pool area for hazards, enforcing rules to maintain a safe environment.
- Responded quickly to emergencies, performing first aid and CPR.
- Collaborated with management on facility improvements and safety initiatives.
- Communicated effectively with patrons regarding rules, regulations, and policies related to swimming activities.
Accounts Receivable Analyst
Bellaire Pacific Pools
HOUSTON
02.2022 - 05.2025
- Monitored accounts receivable aging reports for overdue payments and follow-ups.
- Assisted in developing strategies to enhance cash flow and reduce outstanding balances.
- Communicated with clients regarding payment terms and account inquiries effectively.
- Monitored overdue accounts daily, generated past due notices, and contacted delinquent customers via phone or email.
- Conducted regular reviews of unapplied cash transactions to ensure proper application of funds.
- Reconciled accounts and maintained accurate financial records for client accounts.
- Processed customer invoices and ensured timely billing for services provided.
- Reviewed and reconciled customer accounts to ensure accuracy of invoices and payments.
- Processed incoming cash receipts in accordance with company policies.
Education
BBA - Accounting
Texas State University
San Marcos, TX06-2027
High School Diploma -
Bellaire High School
Houston 06-2023
Skills
- Team leadership
- Problem resolution
- Customer communication
- Financial analysis
- Accounts management
- Analytical thinking
- Data entry
- Multitasking
- First Aid/CPR
- Active listening
- Team management
Languages
Spanish
Professional
Timeline
Head Lifeguard
West University Recreation Center
09.2023 - 02.2026
Accounts Receivable Analyst
Bellaire Pacific Pools
02.2022 - 05.2025
BBA - Accounting
Texas State University
High School Diploma -
Bellaire High School