Dayanara Hernandez
Indianapolis,IN
Summary
Highly dedicated and detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Currently seeking an entry level Clinical Research/Intern position that will provide the opportunity to develop new practical skills and experience in the world of research.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bilingual Student Administration Specialist
THE WESLEYAN CHURCH HEADQUARTERS
02.2023 - Current
- Assist division of Education and Clergy Development with administrative duties related to students such as receiving/submitting grades to transcripts, creating class rosters, responding to emails, scheduling meetings for directors, translating documents to Spanish, and other duties related to finances.
- Complete forms and reports to facilitate admission or transfer.
- Assist coworkers and staff members with special tasks on daily basis.
- Support company leaders by managing budgets, scheduling appointments, and organizing itinerary.
- Maintain personnel records and update internal databases to support document management.
Dental Assistant
BAILEY & WRIGHT DENTISTRY
06.2020 - 05.2023
- Assisted dentist in procedures such as implants, crown & bridge preps, surgical extractions, root canals, and basic restorations
- Took digital sets of x-rays, completed lab tasks, sterilization, and provided direct post-operative instructions to patients.
- Maintained clean and sterile work environment to prevent cross-contamination and infection.
- Monitored patient comfort and safety during dental procedures.
- Sterilized rooms and prepped equipment and instruments for procedures daily.
- Increased patient retention by building rapport through excellent communication skills and friendly demeanor.
Patient Treatment Coordinator
PREFERRED DENTAL CARE
09.2016 - 08.2018
- Greeted and assisted patients with check-in procedures.
- Verified patients' insurance plans and input benefit information in their charts, presented treatment plans, scheduled appointments, and ensured patients' prescriptions were called in prior to appointment
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
- Trained new team members on effective coordination practices and clinic protocols, fostering cohesive work environment focused on patient-centered care delivery.
- Implemented strategies to increase appointment adherence rates, reducing no-shows and cancellations for improved resource utilization.
Education
Bachelor of Science - Health Science
IUPUI School of Health & Human Sciences
Indianapolis, IN05.2026
Skills
- Interpersonal Communication
- Collaboration
- Administrative
- Customer Service
- Patient Care
- Organizational Skills
- Problem Solving
- Website Updating
- Adaptable
- Flexible
- Multitasking and Time Management
- Bilingual, Spanish/English
References
Jeff Wright, DDS - Bailey & Wright Dentistry
Email: drjeff@baileywrightdentistry@gmail.com
Cell: 317-504-9801
Tami Beheler
Email: behelers@gmail.com
Cell: 317-966-9169
Erin White, EFDA
Email: eowhitey@yahoo.com
Cell: 317-716-9025
Certification
- Dental Radiograph/DANB
- Coronal Polishing
- Topical Fluoride Application
- CPR
Timeline
Bilingual Student Administration Specialist
THE WESLEYAN CHURCH HEADQUARTERS
02.2023 - Current
Dental Assistant
BAILEY & WRIGHT DENTISTRY
06.2020 - 05.2023
Patient Treatment Coordinator
PREFERRED DENTAL CARE
09.2016 - 08.2018
Bachelor of Science - Health Science
IUPUI School of Health & Human Sciences