Dayanara Lopez
Broadview,IL
Summary
Dedicated professional with a strong work ethic and a proven track record at Veterans Park District, excelling in water safety and emergency response. Certified in CPR and First Aid, I effectively ensured guest safety while delivering exceptional customer service. A reliable team player, I thrive in fast-paced environments, maintaining high standards of cleanliness and facility maintenance.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Attendant
Veterans Park District
Franklin Park, IL
04.2025 - 09.2025
- Supervised swimming areas to ensure the safety of all guests; enforced rules to prevent accidents and maintain order
- Responded to emergencies with quick, effective action, including water rescues and basic first aid
- Maintained certifications in CPR, First Aid, and AED; participated in regular safety and rescue training
- Greeted and assisted pool guests, provided facility information, and resolved concerns with a positive attitude
- Monitored and maintained cleanliness of the pool deck, restrooms, lounge areas, and equipment
- Checked water quality levels, reported issues to maintenance, and ensured pool safety standards were met
- Set up and took down umbrellas, lounge chairs, and towel stations daily
- Collaborated with other staff to ensure a safe, clean, and enjoyable environment for guests of all ages
Lifeguard
Veterans Park District
Franklin Park, IL
04.2024 - 09.2024
- Monitored aquatic facility to ensure the safety of all swimmers and patrons, consistently scanning assigned zones
- Enforced pool rules and safety regulations with professionalism to prevent accidents and injuries
- Responded quickly and effectively to emergency situations, including rescues and first aid administration
- Certified in CPR, First Aid, and AED; maintained readiness to perform life-saving interventions
- Completed regular in-service training to stay current on rescue techniques and emergency protocols
- Performed daily water quality checks and maintained accurate safety and incident reports
- Provided excellent customer service by assisting patrons with questions, concerns, and facility information
- Inspected and maintained safety equipment, including rescue tubes, backboards, and first aid kits
- Supervised swim areas during lessons, open swim, and special events, ensuring a safe and welcoming environment
Front
Culvers
Lombard, IL
02.2024 - 04.2024
- Delivered prompt, friendly service to 100+ customers per shift in both dine-in and drive-thru settings
- Accurately took orders and processed payments using POS systems, maintaining speed and accuracy under pressure
- Ensured food was served correctly and promptly, maintaining Culver’s standards for quality and presentation
- Maintained cleanliness and organization in dining area, beverage station, and condiment bar
- Communicated effectively with kitchen staff to ensure smooth order flow and customer satisfaction
- Followed all food safety and sanitation guidelines to ensure a clean and safe environment
- Resolved customer issues with professionalism and a positive attitude, enhancing guest experience
- Supported new team members by modeling excellent customer service and assisting with training
Education
No Degree - Electrical Engineering
University of Illinois At Chicago
Chicago, ILHigh School Diploma -
Proviso Mathematics And Science Academy
Forest Park, IL05.2025
Skills
- Strong work ethic
- Team player attitude
- Work in fast paced environments
- Reliability and punctuality
- Cleanliness and hygiene
- Water Safety & Surveillance
- CPR / First Aid / AED Certified
- Emergency Response
- Customer Service
- Team Collaboration
- Facility Maintenance
- Time Management
- Attention to Detail
- Conflict Resolution
- Verbal Communication
- Physical Stamina
Certification
CPR and AED certified
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Attendant
Veterans Park District
04.2025 - 09.2025
Lifeguard
Veterans Park District
04.2024 - 09.2024
Front
Culvers
02.2024 - 04.2024
No Degree - Electrical Engineering
University of Illinois At Chicago
High School Diploma -
Proviso Mathematics And Science Academy