DAYANARAH DUNSTON
Browns Mills
Summary
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
7
7
years of professional experience
Work History
Cashier
Wendy's
Wrightstown, NJ
09.2018 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Performed other duties as assigned by management.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Trained new team members in cash register operation, stock procedures and customer services.
Receptionist
H&r Block
Browns Mills, NJ
01.2025 - 04.2025
- Managed front desk operations, ensuring efficient appointment scheduling and client flow.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Coordinated communication between clients and tax professionals, enhancing overall client satisfaction.
- Maintained accurate records of client interactions using H&R Block software systems.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
Education
High School Diploma -
Pemberton Township High School
Pemberton, NJSkills
Cash handling
Customer service
Appointment scheduling
Client communication
Front desk management
Telephone etiquette
Customer assistance
Patience and empathy
Cleaning and sanitizing
Reliability and punctuality
Order taking
Product restocking
Professionalism and courtesy
Cash register operation
Additional Information
Internship for Librarian
Timeline
Receptionist
H&r Block
01.2025 - 04.2025
Cashier
Wendy's
09.2018 - Current
High School Diploma -
Pemberton Township High School