Dayana Raquel Grados Hernandez
Immokalee,FL
Summary
Detail-oriented and motivated professional eager to leverage strong time management and organizational skills in diverse settings. Actively seeking entry-level opportunities to enhance abilities while contributing to company growth and embracing new challenges. Demonstrates a robust work ethic, adaptability, and exceptional interpersonal skills, combined with a proactive attitude and quick learning ability. Committed to delivering high-quality results and fostering positive team dynamics in any role.
Overview
4
4
years of professional experience
Work History
Medical Assistant
Healthcare Network Of SWFL
Naples, Florida
01.2024 - Current
- Acquired and documented patient samples, adhering to protocols for laboratory examination.
- Monitored supply levels and restocked exam rooms to maintain operational efficiency.
- Managed incoming calls, organized appointment schedules, and ensured smooth patient flow while maintaining a welcoming environment for visitors.
- Collaborated with healthcare professionals to enhance patient care through vital sign assessment and thorough history-taking.
- Performed equipment evaluations to ensure readiness and safety for patient procedures.
- Facilitated efficient clinic operations by organizing patient charts before each session.
- Administered EKGs, spirometry tests, audiograms, and additional diagnostic evaluations in accordance with physician requests.
- Prepared examination rooms by cleaning and equipping them with necessary supplies for incoming patients.
- Evaluated vital signs and recorded detailed medical histories to support efficient examination processes.
- Managed comprehensive medical record maintenance through systematic filing, charting, transcription, and data entry to support patient care.
- Performed administration of prescribed injections, medications, and treatments, adhering to established medical protocols.
- Coordinated patient appointments via phone and in-person, enhancing overall patient experience and accessibility.
- Implemented protocols to uphold HIPAA regulations, ensuring confidentiality of patient information at all times.
Sales Associate
Home Depot
Fort Myers
12.2022 - 02.2023
- Clean shelves, counters, and tables
- Estimate cost of repair or alteration of merchandise
- Help customers try on or fit merchandise
- Answer questions regarding the store and its merchandise
- Describe merchandise and explain use, operation, and care of merchandise to customers.
Sales Lead
Big Lots
Fort Myers
04.2022 - 10.2022
- Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance
- Resolve customer complaints or answer customers' questions regarding policies and procedures
- Monitor inventory levels and requisition or purchase supplies as needed
- Coordinate activities with other supervisory personnel or with other work units or departments
- Check to ensure that appropriate changes were made to resolve customers' problems.
Education
Medical Assistant - Medical Assistant
Healthcare Network Training Academy
Immokalee, FL05-2024
High School Diploma -
Immokalee High school
Immokalee, FL05.2021
Skills
- Strategic leadership
- Strategic issue analysis
- Project coordination
- Specimen handling skills
- Comprehensive patient support
- Knowledge of HIPAA guidelines
- Medical language proficiency
- Compassionate patient support
- Electrocardiogram setup
- Service excellence
- Emergency response training
- Fluent in two languages
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Medical Assistant
Healthcare Network Of SWFL
01.2024 - Current
Sales Associate
Home Depot
12.2022 - 02.2023
Sales Lead
Big Lots
04.2022 - 10.2022
High School Diploma -
Immokalee High school
Medical Assistant - Medical Assistant
Healthcare Network Training Academy