Dayanis Fernandez Naranjo
Los Angeles
Summary
Dynamic professional with a strong background in customer service and education, having excelled as a Crew Member at La Cubana. Proven ability to enhance dining experiences through effective communication and problem-solving. Skilled in food preparation and safety standards, while fostering teamwork to achieve service goals in high-pressure environments.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Crew Member
La Cubana
Santiago de Cuba
07.2020 - 10.2023
- Greeted and assisted customers with menu choices, ensuring a positive dining experience
- Operated cash registers and processed payments accurately and efficiently
- Prepared food items according to company specifications, ensuring quality and consistency
- Maintained cleanliness and organization of the kitchen, dining, and restroom areas
- Assisted in stocking and inventory management to ensure smooth operations
- Worked effectively with team members to meet service goals during high-volume periods
- Complied with food safety and sanitation standards to ensure a safe environment
Licensed Teacher
ESP Fran Pais Garcia
Santiago
01.2000 - 03.2010
- Collaborated with other teachers, administrators, and parents to ensure the best educational outcomes for students.
- Utilized various forms of assessment to measure student progress towards meeting curriculum goals and standards.
- Remained calm and patient in student interactions to support individual growth and development.
- Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance.
- Provided guidance to students on academic, social, and emotional issues.
- Developed lesson plans according to state standards and objectives.
Education
Bachelors degree - Child Education and Development
ISP Frank Pais Garcia
Santiago de Cuba, Cuba01.1998
Skills
- Customer Service Excellence
- Food Preparation & Safety Standards
- Fast-paced Multitasking
- Team Collaboration
- Time Management
- Communication Skills
- Problem-Solving
- Cleanliness & Sanitation Practices
- Order Accuracy & Attention to Detail
- Food preparation
Certification
Food Handler's Certification, (Manipuladora de Alimentos, Santiago de Cuba, Cuba)
References
- Enrique Caceres, (323) 767-6084, enriqueacaceres7@gmail.com
- Karla Reoyo, (818) 355-5120, karlareoyo@gmail.com
Languages
Spanish
Full Professional
Timeline
Crew Member
La Cubana
07.2020 - 10.2023
Licensed Teacher
ESP Fran Pais Garcia
01.2000 - 03.2010
Bachelors degree - Child Education and Development
ISP Frank Pais Garcia
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