Dayanna Guzman
Harrisburg,PA
Summary
Energetic professional successful at motivating and building positive team dynamics to accomplish aggressive goals.
Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
8
8
years of professional experience
Work History
Shipping Coordinator
Cotterman
Mechanicsburg, Pennsylvania
12.2024 - Current
- Coordinated shipments and deliveries to ensure timely transportation of goods.
- Oversaw packaging processes to meet company standards and regulations.
- Managed shipping documents
- Compared shipment contents with paperwork
- Prepared shipping documents and labels for outgoing packages.
- Assisted in training new staff on shipping procedures and safety protocols.
- Communicated effectively with team members to ensure smooth operations.
- Ensured that all outgoing items were properly labeled with correct information
- Generated and maintained records of shipments, such as bills of lading, invoices, orders, and other required documentation.
- Prepared outgoing parcels for shipment, including packing, sealing, labeling.
Self Checkout Host
Shop Rite Food Market
Stony Point, New York
12.2022 - 08.2024
- Assisted customers with self-checkout machines and provided troubleshooting support.
- Educated customers on proper use of self-checkout systems and payment options.
- Resolved customer inquiries and concerns to enhance shopping experience promptly.
- Greeted customers and provided assistance with the self-checkout process.
- Ensured that all items were accurately scanned into the system before bagging them for customers.
- Reported any unsafe conditions or equipment malfunctions immediately to management.
- Trained new employees on how to use the self-checkout machines properly.
- Built and maintained productive relationships with employees.
Bank operational assistant
Cooperativa de Ahorro y Credito Mushucruna
AZOGUES , Ecuador
04.2017 - 11.2022
- Assisted in preparing monthly financial statements and reports.
- Collaborated with leadership to develop strategic plans and initiatives.
- Coordinated cross-departmental projects to enhance operational efficiency.
- Created and maintained an effective team environment through collaboration and communication.
- Supported budgeting processes by collecting necessary financial data.
- Collaborated with team to streamline accounting procedures and workflows.
- Communicated with clients regarding account inquiries and discrepancies.
- Managed daily banking transactions, including deposits, withdrawals, and transfers.
- Organized and maintained filing systems for all accounting documents.
- Assisted in preparation of monthly financial statements and management accounts.
- Reconciled expenses and financial records.
- Assisted in month-end and year-end closing processes.
- Led routine meetings to share new policies, gather feedback and improve team cohesion.
Education
Business Administracion -
Universidad De Cuenca
Ecuador03-2017
Skills
- Customer service
- Time management
- Effective communication
- Communication
- Shipment coordination
- Packaging compliance
- Document management
- Inventory tracking
- Quality assurance
Timeline
Shipping Coordinator
Cotterman
12.2024 - Current
Self Checkout Host
Shop Rite Food Market
12.2022 - 08.2024
Bank operational assistant
Cooperativa de Ahorro y Credito Mushucruna
04.2017 - 11.2022
Business Administracion -
Universidad De Cuenca