Julian Reyna
Dallas
Summary
Organized Shipping Clerk with a background in creating shipping documents, pulling inventory, and monitoring shipments. Possessing strong communication and mathematics skills. Customer-oriented and hardworking. Well-versed in operating scanners, forklifts, dollies, and scales. Enthusiastic and skilled Clerk knowledgeable about shipping and receiving, inventory management, and carrier relations. Focus on accurate recordkeeping and materials movement for reliability and speed. Experience with database, ERP, and word processing software.
Insightful Insurance Sales Agent bringing years of insurance product and policy management expertise to growing organization. Focused and analytical with passion for client satisfaction and team goal achievement. Results-oriented Life Insurance Agent provides tailored solutions suiting individual coverage needs. Demonstrates comprehensive understanding of insurance policies and regulations with informed recommendations for appropriate protection options. Passionate cultivator of loyal customer relationships and organizational service quality.
A driven health insurance agent with expertise in promoting insurance options, determining clients' needs and detecting potential clients. In-depth knowledge of claims processing, database management and correspondence. Outstanding analytical, interpersonal and organizational skills. Dedicated to expediently resolving insurance issues and exceeding client expectations.
Accomplished Real Estate Agent skilled at evaluating and marketing investment properties through large scale open houses. Expertly analyzes comparable property, short sale and foreclosure statistics to realize clients' best possible financial return. Well-developed network of real estate professionals, mortgage lenders and inspectors.
Knowledgeable Extrusion Operator with over 10 years of experience in plastics manufacturing industry. Proficient in forklift operations and mechanical inspections. Talented in installing machine screws and sizing rings on machines that extrude thermoplastic or metal materials. Ready to apply blown films expertise to dynamic new position.
Overview
20
20
years of professional experience
Work History
Shipping Coordinator
Epiroc Drilling Solutions
2023.05 - Current
- Maintained accurate documentation for all shipments, ensuring compliance with regulations and minimizing potential liabilities.
- Prepared and maintained accurate records of shipments and deliveries to enable tracking history and acquire consistent information.
- Managed complex shipping schedules, prioritizing tasks based on urgency and importance to meet strict deadlines.
- Ensured timely deliveries with effective communication between warehouse staff, carriers, and customers.
- Coordinated international shipments, navigating customs requirements and import/export laws for efficient delivery of goods.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Managed warehouse inventory by conducting regular audits, ensuring accurate record-keeping, and optimizing storage space utilization.
- Resolved shipment issues promptly by collaborating with internal teams and external partners to find effective solutions.
- Processed returns and updated accounts.
- Oversaw warehouse crew stocking inventory and preparing loads.
- Collaborated with sales team members to ensure seamless integration between order processing and shipment coordination activities.
- Generated end-of-day reports covering shipments, productivity, and financial totals.
- Supported continuous improvement initiatives within the organization by participating in process improvement projects related to logistics.
- Reduced delivery times by optimizing routes and carrier selection.
- Increased on-time delivery rates with meticulous coordination of shipping schedules.
- Ensured safety protocols were followed in warehouse, minimizing incidents.
Life Insurance Agent
Family First Life
2021.02 - Current
- Provided coverage option information to assist clients in protecting assets.
- Maintained high standards of customer service by building relationships with clients.
- Promoted products and services using upselling and other sales strategies.
- Utilized targeted email campaigns and cold calling to increase revenue.
- Worked to accommodate new and different insurance requests and explored new value opportunities to optimize insurance agency reputation.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Obtained underwriting approval by completing application for coverage.
- Calculated premiums and established payment methods for sales.
- Met with customers to provide information about available products and policies.
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
- Identified and solicited sales prospects in agency databases.
- Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
- Created sources for continuous client referrals within community and with businesses using extensive networking skills.
- Remained impartial in order to advise clients based on circumstances.
- Conducted annual reviews of existing policies to update information.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Health Insurance Agent
USHealth Advisors
2020.07 - 2020.12
- Verified insurance coverage by telephone and online to guarantee proper reimbursement of benefits and estimate patients' financial responsibilities.
- Performed needs analysis to obtain information required to make appropriate health insurance product recommendations.
- Adhered to health and prescription insurance products, delivery systems and claims systems.
- Developed sales leads from direct referrals, networking and targeted marketing campaigns.
- Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
- Upsold additional products and services after identifying customer needs and requirements.
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
Real Estate Agent
Century 21 Judge Fite Company
2019.05 - Current
- Reviewed market research data and changes sales plans accordingly
- Negotiated final sales prices with home sellers
- Followed up with prospective buyers regarding incentives from builder and new developments in surrounding area
- Worked closely with clients to get appropriate loans, inspections and credit reports
- Acted as liaison between buyers and sellers to ensure positive experiences for both parties
- Communicated between buyers and sellers about property transactions
- Oversaw the advertising of properties for web and print media
- Marketed and sold property for clients by hosting open houses and advertising online and in print
- Created virtual tours of homes listed, providing potential buyers with additional exposure to properties
- Collected fees and documented payment processes for property transactions
- Delivered positive, effective sales presentations
- Showed properties to potential buyers and other brokers at open houses and by appointment
- Assisted clients in financial planning for purchase
- Negotiated, facilitated and managed real estate transactions
- Negotiated contracts on behalf of clients
- Used NTREIS and other realtor databases to find properties for clients
- Developed and maintained relationships with clients through networking, postcards and cold calling
- Created and implemented marketing plans to drive sales
General Utility Technician
Frito-Lay North America Inc.
2019.11 - 2020.04
- Collaborated with materials purchasing specialist to meet production requirements and quality standards
- Purchased food, cleaning supplies, and other materials within a timeline and budget to assist with client care
- Complied with safety and hazardous material handling, storage regulatory requirements and internal procedures affecting business operations
- Investigated and resolved customer complaints to foster satisfaction
- Developed strategy and managed market communications that drove product demand
- Managed quality assurance program including on-site evaluations, internal audits, and customer surveys
- Improved quality processes for increased efficiency and effectiveness
- Conducted training and change management processes to improve operations
Blown Films Technician
Print Pack
2009.06 - 2019.07
- Engineered and developed multiple flexible packaging materials for various customers associated with the food distribution industry.
- Prepared action plans to meet the demands of multiple client requests while maintaining high-quality standards, efficiency, and safety in a fast-paced plant setting.
- Provided onsite training for new associates on industry standards, production management, multiple machines operating techniques and troubleshooting.
- Successfully led key projects such as the Voluntary Protection Program (VPP)- An OSHA initiative that encourages private industry and federal agencies to prevent workplace injuries and illness through hazard prevention and control, worksite analysis, training; and cooperation between management and workers.
Installed Sales Coordinator
Lowe's Home Improvement
2007.08 - 2009.05
- Coordinated installations for customer's specific needs.
Monitored multiple databases to keep track of company inventory dealing with any installable products. Worked with highly experienced contractors and independent installers. - Confirmed customer satisfaction by utilizing targeted follow-up methods after installs.
- Operated and served as subject matter expert on in-store order management system.
- Assisted with employee training and coaching in Installed Sales program.
- Prepared materials and staged items for installer pickup.
- Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
- Conducted forecasting to determine possible changes and issues for supply chain business.
- Increased operational efficiency by developing improved filing systems for confidential client records and reports.
- Prepared quotes for new products and services and composed budgets.
Collections Agent
Penncro Associates
2005.03 - 2007.07
- Persistently reached out to customers with extremely past due accounts to recover lost revenue.
- Trained new collections representatives on collections processes and incentivized team members to achieve production goals.
- Managed delinquency cycle, including past due collection calls, skip tracing, outside collections agency coordination and litigation activities.
- Negotiated with accountholders to devise repayment plans and minimize collections receivables.
- Maintained compliance with fair debt practices and regulatory guidelines.
- Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts.
- Managed efficient cash flow reporting, posted cash receipts and analyzed chargebacks, independently addressing and resolving issues.
Education
High School Diploma - undefined
Pemberton Township High School
Pemberton, NJ2002
Graphic Design
Burlington county college
Pemberton, NJSkills
- Operations management
- Client-focused
- Computer proficient
- Results-oriented
- Quick learner
- Microsoft Office
- Training and development
- Excel in concept to development
- Leadership skills
- Highly motivated
- Customer service
- Creative problem solving
- Multi-Task Management
- Buyer contracts
- Customer service-oriented
- Flexible schedule
- House showings
- Excellent teamwork
- MLS expert
- Sales closing
- Works well independently
- Leasing and sales
- Policy renewals
- Quotes and sales
- Health insurance
- Account management
- Vision and dental insurance
- Claims reporting systems
- Quote information
- Client needs analysis
- Life insurance
- Risk mitigation
- Shipping procedures
- Transportation Planning
- Warehouse Operations
- Equipment operations
Affiliations
Current and active member of the Voluntary Protection Program (VPP)
Timeline
Shipping Coordinator
Epiroc Drilling Solutions
2023.05 - Current
Life Insurance Agent
Family First Life
2021.02 - Current
Health Insurance Agent
USHealth Advisors
2020.07 - 2020.12
General Utility Technician
Frito-Lay North America Inc.
2019.11 - 2020.04
Real Estate Agent
Century 21 Judge Fite Company
2019.05 - Current
Blown Films Technician
Print Pack
2009.06 - 2019.07
Installed Sales Coordinator
Lowe's Home Improvement
2007.08 - 2009.05
Collections Agent
Penncro Associates
2005.03 - 2007.07
High School Diploma - undefined
Pemberton Township High School
Graphic Design
Burlington county college
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