DayJa REED
Summary
Dynamic professional with a proven track record in customer service and problem-solving, honed at Chick Fil A and other notable positions. Excelled in teamwork, collaboration, and clear communication, enhancing customer satisfaction and operational efficiency. Skilled in cash handling and computer applications, consistently achieving and surpassing set goals.
Overview
4
4
years of professional experience
Work History
Team Member
Chick Fil A
10.2023 - 05.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Receptionist
Office Of Dispute Resolutions
06.2020 - 07.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Retail Sales Associate
Ross Dress For Less
03.2020 - 08.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Education
Bachelor of Arts - Criminal Justice
Sam Houston State University
Huntsville, TX12.2025
Associate of Arts - Criminal Justice
South Plains College
Levelland, TX12.2022
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Cash Handling
- Collaboration and Teamwork
- Clear Communication
- Money Handling
- Computer Skills
- Heavy Lifting
- Organizing Work Stations
- Multitasking
- Time Management
- Active Listening
Timeline
Team Member
Chick Fil A
10.2023 - 05.2024
Receptionist
Office Of Dispute Resolutions
06.2020 - 07.2022
Retail Sales Associate
Ross Dress For Less
03.2020 - 08.2021
Bachelor of Arts - Criminal Justice
Sam Houston State University
Associate of Arts - Criminal Justice
South Plains College