Dayjon Anderson
Brooklyn
Overview
3
3
years of professional experience
Work History
Help Desk Assistant
On-Campus Help Desk
01.2023 - 01.2024
- Delivered friendly and professional customer service in person, over the phone, and through email.
- Assisted students, faculty, and staff by answering inquiries and providing tailored support.
- Maintained organized records and prioritized requests to ensure timely resolution.
- Collaborated with team members to deliver efficient and reliable support services.
- Managed multiple tasks while working in a fast-paced environment.
- Demonstrated strong communication, time management, and organizational skills while balancing work and a full-time academic schedule.
Front Desk Assistant-Intern
The Child Center of New York
Brooklyn
06.2021 - 08.2023
- Coordinated front desk operations, scheduling appointments and checking in visitors to enhance client flow.
- Greeted and welcomed clients, families, and visitors in a professional and friendly manner.
- Answered phone calls, directed inquiries, and provided general information about programs and services.
- Ensured organized and welcoming reception area, contributing to positive client experiences through excellent customer service.
- Maintained accurate records and organized confidential paperwork to ensure compliance and accessibility.
- Supported administrative staff with filing, data entry, and other office tasks.
Education
Associate's Degree - Sports Management
SUNY Morrisville
Morrisville, NY12-2024
Skills
- Communication
- Customer Service
- Time Management
- Organization
- Team Player
- Multitasking
- Problem Solving
- Microsoft Office
Timeline
Help Desk Assistant
On-Campus Help Desk
01.2023 - 01.2024
Front Desk Assistant-Intern
The Child Center of New York
06.2021 - 08.2023
Associate's Degree - Sports Management
SUNY Morrisville