Daylanie Flores
Statesboro,GA
Overview
6
6
years of professional experience
Work History
Juvenile Detention Counselor
DJJ
Claxton, GA
04.2024 - Current
- Meet with youth regularly to check on their mental health.
- Advise and guide youth with their decision-making and problem-solving skills.
- Complete incident reports when disorder or violence occurs.
- Assist in the intake process of new youth in the facility.
- Prepare reports to document incidents and violations that happen involving the youth in the facility.
- Conduct rounds to ensure the wellness of the youth.
Receptionist
Explore Resorts
Orlando, FL
08.2021 - 05.2022
- Collected online payments from customers and processed transactions
- Responded to inquiries from callers seeking information and deescalated situations when needed.
- Tracked and updated important information in Excell spreadsheets
- Completed employee payroll weekly.
Party Hostess
Chuck E. Cheese
Orlando, FL
01.2019 - 01.2022
- Met needs of customer special requests to promote positive party experiences.
- Explained facility attractions to party guests and answered customer questions.
- Served meals, beverages and desserts to party guests.
- Decorated and set tables in accordance with party themes and age groups.
Shift Supervisor
Panera Bread
Orlando, FL
06.2020 - 08.2021
- Rotated between every position to help team members out during peak hours.
- Resolved customer complaints or issues.
- Completed store opening and closing procedures.
- Monitored use of labor and adjusted schedule when necessary
- Supervised team members and kept them motivated
- Completed cash and credit card transactions.
Education
Bachelor of Science Psychology Degree - Psychology
Georgia Southern University
Statesboro, GA12.2023
Associate in Arts Degree - undefined
Valencia College
Orlando, FL12.2021
Skills
- Counseling
- Bilingual in spanish and english
- People skills
- Strong work ethic
- Time management
- Attention to detail
Timeline
Juvenile Detention Counselor
DJJ
04.2024 - Current
Receptionist
Explore Resorts
08.2021 - 05.2022
Shift Supervisor
Panera Bread
06.2020 - 08.2021
Party Hostess
Chuck E. Cheese
01.2019 - 01.2022
Associate in Arts Degree - undefined
Valencia College
Bachelor of Science Psychology Degree - Psychology
Georgia Southern University