Daylen Carson
Mays Landing
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
3
3
years of professional experience
Work History
Agency Operations- Technician
New Jersey Motor Vehicle Commission
Egg Harbor, NJ
07.2023 - Current
- Provided exceptional customer service by addressing inquiries and resolving issues related to motor vehicle services.
- Processed vehicle registration applications efficiently, ensuring compliance with state regulations.
- Reviewed documentation for accuracy, reducing processing errors and improving overall workflow efficiency.
- Maintained strict confidentiality regarding sensitive customer information, adhering to legal guidelines and company policies at all times.
- Conducted exams and tests, graded responses and accurately determined licensing approvals and data verification.
- Stayed up-to-date on New Jersey laws and licensing requirements to complete accurate and efficient reviews.
Student Engagement Specialist
Rowan College South Jersey
Sewell, NJ
10.2022 - 05.2023
- Developed and implemented engagement strategies to enhance student participation in college programs.
- Collaborated with faculty to create workshops that address student needs and foster academic success.
- Utilized data analytics tools to assess student engagement trends and inform strategic decision-making.
- Organized and facilitated events that promote community involvement and strengthen college partnerships.
- Coordinated with other departments within the organization when necessary, fostering an environment of collaboration towards shared objectives related to customer success.
Education
Business Administration And Management
Atlantic Cape Community College
Mays Landing, NJ05.2028
Skills
- Data analysis
- Records management
- Examination administration
- Case management
- Legal compliance
- Database updates
- Time management abilities
- Professionalism
- Conflict resolution
- Effective communication
- Multitasking Abilities
- Attention to detail
Timeline
Agency Operations- Technician
New Jersey Motor Vehicle Commission
07.2023 - Current
Student Engagement Specialist
Rowan College South Jersey
10.2022 - 05.2023
Business Administration And Management
Atlantic Cape Community College